German Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm and a leader in European BPO recruitment, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our white-glove approach, ensuring that every professional placement enhances both the candidate’s career trajectory and the client’s operational excellence.

Job Overview

We are currently sourcing exceptional talent for a German Speaking B2B Solutions Consultant position in Bulgaria, specifically designed for the dynamic Customer Support Services sector. This role offers the perfect synergy of high-level B2B consulting, professional growth, and the chance to thrive in one of the most exciting European hubs for German-speaking jobs.

Key Responsibilities

• Act as the primary point of contact for corporate clients, providing expert guidance and high-level support within the Customer Support Services sector.
• Manage complex B2B inquiries and resolve technical or operational challenges with a solution-oriented mindset.
• Cultivate long-term professional relationships to ensure high client satisfaction and retention.
• Collaborate with cross-functional departments to refine service processes and enhance the overall client experience.
• Maintain meticulous documentation of client interactions and solutions within the internal management system.
• Analyze market trends and client feedback to contribute to the continuous improvement of B2B service offerings.
• Represent the company with the highest degree of professionalism, upholding the standard expected of a premium consultant.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate seamless onboarding and relocation.
• Proven experience in Customer Support Services or a similar B2B consultancy environment.
• Strong communication and interpersonal skills, with the ability to influence and support diverse stakeholders.
• Excellent proficiency in English to collaborate within our multinational team.
• Commitment to relocate to Sofia for this German Speaking B2B Solutions Consultant position in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary package tailored to your experience.
• Fully Paid Training to ensure your success in the role.
• Comprehensive Health Insurance and private medical coverage.
• Fully Paid Relocation Package including flight, airport transfer, and temporary hotel accommodation.
• Generous Monthly Performance Bonus based on meeting key service metrics.
• €1,500 Signing Bonus (one-time) for all successful new hires.
• And Much More, including team-building events and professional development opportunities.

Life in Bulgaria

Embracing one of our many German-speaking jobs means experiencing the vibrant lifestyle that Bulgaria has to offer. Sofia, the capital, is a hidden gem that blends rich historical heritage with a modern, fast-growing economy, providing a perfect backdrop for those seeking new career horizons. With a comfortable climate and a bustling cultural scene, life in Bulgaria is both exciting and affordable, making it a top choice for international professionals.

Beyond the professional benefits, relocating to Bulgaria guarantees a high quality of life. From the renowned local gastronomy to the stunning mountain landscapes, you will find that Bulgaria offers a unique balance between work and leisure. Our comprehensive relocation support ensures your move to Bulgaria is smooth, allowing you to fully enjoy your new home from day one.

How to Apply

If you are ready to take the next step in your career and join a leading team for this German Speaking B2B Solutions Consultant position in Bulgaria, we invite you to click the Apply Now button below. Our team at Mercier Consultancy Group looks forward to reviewing your profile and helping you secure one of the most rewarding jobs in Bulgaria today.