Fully Remote Customer Service Representative – Remote Client Representative

Location: 100% Remote
Schedule: Flexible

Since 1951, we have proudly served working-class families by providing life, accident, and supplemental health products that help protect members of labor unions, credit unions, associations, and their families.

We are seeking dedicated, service-oriented individuals to join our growing remote team and build long-term client relationships through virtual consultations conducted via Zoom.

Requirements • Responsibilities • Rewards

Conduct Remote Client Consultations

Meet virtually with clients to understand their needs, explain policy features and coverage options, and provide clear, professional guidance.

Provide Exceptional Customer Service

Support policyholders with questions, policy updates, claims assistance, and ongoing account support.

Build Long-Term Relationships

Maintain regular communication with clients to review life changes, update coverage needs, and strengthen client relationships over time.

Maintain Compliance & Documentation

Follow company policies and industry regulations while keeping accurate and organized client records.

Suggested Qualifications

• Strong communication and interpersonal skills
• Basic computer and virtual meeting proficiency
• Positive attitude and strong work ethic
• Outgoing, professional, and customer-focused personality
• Effective time management and organizational skills
• Leadership or management experience is a plus, but not required

Job Benefits

• 100% Remote Work-From-Home Opportunity
• Weekly pay with performance-based bonuses
• Structured contracts and advancement opportunities
• Health Insurance Reimbursement Program
• Life Insurance Benefits
• Flexible Schedule & Retirement Plan Options
• Lifetime Renewal Income Opportunities
• Ongoing mentorship, training, and leadership development

Interview Process

All interviews are conducted via Zoom video conferencing for convenience and flexibility.

👉 Apply today to begin building a rewarding remote career while helping protect families and supporting clients from anywhere.