FS Field Sales & Service Manager

Position Summary: The FS Field Service and Sales Manager is responsible for driving profitable revenue growth through the development of new customer relationships and expansion of existing accounts, for selling Parts, Service, and Retrofits to the existing FS MikroPul and installed base as well as other industrial manufacturers requiring air treatment within an assigned territory (North America). This role serves as a trusted advisor to manufacturers by identifying operational, environmental, and safety challenges and developing engineered air filtration, dust collection, and industrial ventilation solutions that improve workplace performance.

The successful candidate will manage the complete service and sales process, including prospecting, customer discovery, site assessments, solution development, proposal presentation, negotiation, and project award. This position requires a highly motivated service and sales professional with a proven ability to develop new business opportunities, build long-term customer relationships, and consistently achieve sales objectives in a technical or industrial sales environment.

Key Responsibilities:

• Manage the assessment/service/inspection process from start to finish.  Take inbound troubleshooting calls, promote service work, understand buying history before quoting, quote inspections and price according to buying history and potential to grow share of wallet with customer, review assessment report and quote parts, upgrades, new equipment based on findings, and schedule follow-up in CRM to ensure customer loyalty.
• Responsible for the promotion and sale of FS MikroPul Parts, Services, and Retrofits.  Maintain close and frequent contact and relationships with customers throughout the life cycle of assets by being on-site or through other engagement.
• Generate new business opportunities through prospecting, networking, referrals, trade shows, and market development activities.
• Maintain and grow existing customer relationships while identifying expansion opportunities.
• Identify and penetrate target accounts, key industries, and strategic growth markets.
• Conduct customer site visits, discovery meetings, facility assessments, making measurements, collecting samples, and application evaluations.
• Develop and present customized solutions that address customer operational, safety, and compliance objectives.
• Lead sales opportunities through qualification, proposal development, presentation, negotiation, and contract award.
• Effectively communicate the value of engineered solutions and long-term customer benefits.

Manage sales opportunities to achieve or exceed annual revenue and profitability objectives.

• Maintain an active and accurate pipeline within CRM.
• Provide timely opportunity updates, sales forecasts, and territory activity reporting.
• Demonstrate professionalism, accountability, and leadership while supporting a positive team culture.

Qualifications (Education, Experience, Skills):

• Bachelor's degree in Engineering, or related field preferred.

• 5+ years of successful experience in sales and services in air pollution control equipment, dust collection, or related clean air technologies.
• Demonstrated knowledge of industrial ventilation systems, airflow design principles, source capture methods, and industry best practices, including familiarity with ACGIH Industrial Ventilation guidelines and manufacturing air quality challenges.
• Self-motivated with strong organizational, time management, and territory planning skills.
• Experience managing multiple opportunities through a structured sales process and CRM platform.
• Excellent verbal, written, presentation, and listening skills.
• Experience with AutoCAD, Microsoft Office, and ERP systems preferred
• Ability to travel extensively throughout assigned territory (50% travel).
• % of Overnight travel required

Standards of Performance: each is considered an essential function.

• Achieve annual bookings, revenue, and profitability goals.
• Maintain a healthy pipeline capable of supporting future growth targets.
• Consistently create new qualified opportunities through proactive business development.
• Maintain high CRM data integrity and forecasting accuracy.
• Contribute to overall company growth through customer acquisition, retention, and market expansion.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodations will be made for qualified individuals with disabilities, in accordance with applicable law, to enable them to perform the essential functions of the job.