French Speaking Digital Trust and Safety Specialist - Work in Sofia - paid reloc

French Speaking Digital Trust and Safety Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, renowned for connecting exceptional multilingual talent with world-class organisations across a diverse range of industries. With a strong track record of placing thousands of professionals in rewarding international careers, we pride ourselves on delivering a truly personalised and seamless recruitment experience. At Mercier Consultancy Group, we don't just fill roles — we build careers and shape futures.

Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a passionate and detail-oriented professional to join our client's growing team as a French Speaking Digital Trust and Safety Specialist, based on-site in Sofia, Bulgaria. This highly impactful role sits at the heart of the social media industry, where you will be responsible for safeguarding the integrity, authenticity, and safety of online communities for French-speaking users across leading social media platforms. If you are seeking French-speaking jobs that combine purpose, professional growth, and an international lifestyle, this French Speaking Digital Trust and Safety Specialist position in Bulgaria could be the perfect next step in your career.

Key Responsibilities

• Review, assess, and moderate user-generated content on social media platforms in French, ensuring strict adherence to community guidelines and platform policies.
• Identify, investigate, and escalate harmful, abusive, or policy-violating content, including misinformation, hate speech, graphic material, and fraudulent activity targeting French-speaking audiences.
• Analyse patterns of suspicious behaviour, coordinated inauthentic activity, and potential threats to platform integrity within the social media environment.
• Make accurate, consistent, and well-reasoned decisions regarding content removal, account suspension, and user safety interventions in line with established trust and safety frameworks.
• Collaborate closely with cross-functional teams including policy, legal, and engineering departments to refine content moderation guidelines and improve safety protocols.
• Document and report recurring trends, emerging risks, and systemic issues to support continuous improvement of trust and safety operations across social media channels.
• Provide timely feedback and recommendations to improve the quality and consistency of content review processes for French-language markets.
• Maintain a high standard of mental resilience and professional judgement when handling sensitive, distressing, or complex content as part of daily social media moderation duties.

Requirements

• Native or fluent French language proficiency (both spoken and written) is essential for this role.
• Valid EU passport is mandatory.
• Strong working knowledge of English for internal communication, reporting, and collaboration within an international team environment.
• Prior experience in trust and safety, content moderation, digital policy enforcement, or a related field within the social media or technology industry is highly advantageous.
• Excellent critical thinking, analytical, and decision-making skills with the ability to apply nuanced judgement to complex and sensitive content scenarios.
• A high degree of cultural awareness and sensitivity, particularly in relation to French-speaking markets, social media trends, and online community dynamics.
• Strong emotional resilience and the ability to manage exposure to potentially distressing content in a professional and structured manner.

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills and experience in the social media trust and safety industry.
• Fully Paid Training to ensure you are fully equipped and confident before commencing your role.
• Comprehensive Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation upon arrival in Sofia- Bulgaria.
• Monthly Performance Bonus rewarding your dedication and high-quality output.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial security and reward.
• A vibrant, multicultural, and professionally stimulating work environment in one of Europe's most exciting cities.
• And Much More..