French-Speaking Customer Experts For Automotive - Work Remote In Greece

French-Speaking Customer Experts For Automotive – Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, renowned for connecting exceptional multilingual talent with world-class opportunities across diverse industries. With a proven track record of placing thousands of professionals in rewarding roles throughout Europe, we are the trusted partner of choice for candidates and employers alike. At Mercier Consultancy Group, we are deeply committed to delivering a seamless, supportive, and rewarding career experience from day one.

Job Overview

We are thrilled to present an outstanding opportunity for fluent French speakers to join a leading automotive customer support team based remotely in Greece. In this French-Speaking Customer Experts For Automotive – Greece position, you will serve as a vital point of contact for French-speaking customers navigating the world of automotive products, services, and solutions. This is a rare chance to build a meaningful, long-term career within the dynamic automotive industry while enjoying the unparalleled lifestyle that jobs in Greece have to offer.

Key Responsibilities

• Deliver outstanding customer support in fluent French to clients with inquiries related to automotive products, vehicle services, warranties, and aftersales care
• Provide accurate, detailed information regarding automotive features, specifications, maintenance schedules, and dealer network referrals
• Handle inbound and outbound communications via phone, email, and live chat, ensuring a consistently high standard of service in every interaction
• Efficiently diagnose and resolve customer concerns related to vehicles, spare parts, roadside assistance, and service bookings, escalating complex cases where appropriate
• Accurately log all customer interactions, case details, and resolutions within the CRM system in accordance with company guidelines
• Collaborate with internal teams and automotive service partners to ensure timely follow-up and effective resolution of open cases
• Proactively identify opportunities to enhance the customer journey and contribute feedback to continuous improvement initiatives within the automotive support division
• Maintain up-to-date knowledge of automotive industry developments, product updates, and brand communications to provide informed, credible support

Requirements

• Native or fluent French language skills, both spoken and written, are mandatory for this role
• Valid EU passport or appropriate work authorization permitting employment within Greece
• Previous experience in customer service, technical support, or a client-facing role is highly desirable; experience within the automotive industry is a significant advantage
• Strong communication skills with a professional, empathetic, and solution-oriented approach to customer interaction
• Comfortable working with CRM platforms, digital ticketing systems, and standard office software
• A genuine interest in the automotive sector, with the ability to quickly absorb and communicate technical product knowledge
• Self-motivated and reliable, with the discipline to thrive in a remote working environment while meeting performance targets

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills and experience within the automotive customer support field
• Monthly Performance Bonus rewarding your dedication and results
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial security
• Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to ensure a smooth and stress-free move to Greece
• Fully Paid Professional Training tailored to the automotive industry to set you up for success from day one
• Comprehensive Health Insurance coverage for your peace of mind
• Stable, long-term employment with a globally recognised organisation in a growing industry sector
• And Much More...

Life in Greece

Relocating for this French-speaking job in Greece means embracing one of the most enviable lifestyles in all of Europe. Greece is a country of extraordinary natural beauty, from its sun-drenched coastlines and crystal-clear Aegean waters to its ancient landmarks and vibrant city culture. With over 300 days of sunshine per year, a relaxed Mediterranean pace of life, and a warmly welcoming local population, Greece offers an incomparable backdrop for both professional growth and personal fulfilment. Whether you are strolling through the historic streets of Athens or unwinding by the sea on weekends, life in Greece is simply exceptional.

For professionals seeking French-speaking jobs in Greece, the country also delivers an outstanding quality of life at a highly competitive cost of living compared to other Western European destinations. Greece is celebrated for its world-renowned cuisine, rich cultural heritage, and a social atmosphere that makes newcomers feel immediately at home. With a growing community of international professionals already thriving in Greece, you will quickly find your footing and build a life that is as rewarding outside of work as it is within it. This is far more than a job — it is an invitation to reinvent your lifestyle in one of Europe's most beloved destinations.

How to Apply

If you are a fluent French speaker with a passion for delivering exceptional customer experiences and a desire to build a rewarding career within the automotive industry, we want to hear from you. The French-Speaking Customer Experts For Automotive – Greece position represents a truly unique opportunity to combine professional excellence with an extraordinary new chapter of life in Greece. Click Apply Now to submit your application, and a dedicated member of the Mercier Consultancy Group talent team will be in touch promptly to guide you through the next steps. We look forward to welcoming you on board.