French Customer Advisor for High-End Home Appliances - Work Remote In Greece

French Customer Advisor for High-End Home Appliances

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, with a proven track record of connecting top-tier multilingual talent with world-class employers across a wide range of industries. We specialise in placing skilled professionals in roles that match both their linguistic abilities and career ambitions, delivering exceptional value to candidates and clients alike. At Mercier Consultancy Group, we believe that the right opportunity can transform a career — and we are dedicated to making that transformation happen for every candidate we work with.

Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a French Customer Advisor for High-End Home Appliances position in Greece, working fully remotely from within the country. This exciting role sits within the dynamic Consumer Electronics industry, where you will serve as a trusted expert and brand ambassador for a prestigious portfolio of premium home appliance products, supporting French-speaking customers with the highest standard of care. If you are looking for French-speaking jobs that combine luxury brand exposure, professional growth, and the chance to build a rewarding career in one of the most beautiful countries in Europe, this is the perfect role for you.

Key Responsibilities

• Deliver exceptional, personalised customer support in fluent French to clients across the full product range of high-end home appliances within the Consumer Electronics sector, via phone, email, and live chat channels.
• Provide expert product guidance and technical advice to French-speaking customers, helping them select, install, and optimise premium home appliance solutions that best suit their needs.
• Accurately log, track, and resolve customer enquiries, complaints, and warranty claims related to Consumer Electronics products, ensuring timely and professional follow-up at every stage.
• Escalate complex technical or operational issues to the appropriate internal teams, maintaining clear communication with the customer throughout the resolution process.
• Proactively identify opportunities to enhance the customer experience by recommending complementary products, accessories, and value-added services within the high-end Consumer Electronics range.
• Stay fully up to date with the latest product launches, firmware updates, and industry developments in the Consumer Electronics and premium home appliances space, to ensure consistently accurate and informed customer interactions.
• Collaborate effectively with cross-functional teams including logistics, technical support, and sales to deliver seamless end-to-end customer journeys for French-speaking clients.
• Consistently meet and exceed individual performance KPIs including customer satisfaction scores, first-contact resolution rates, and response time benchmarks.

Requirements

• Native or fluent French language skills, both spoken and written, are essential for this role — all customer interactions will be conducted exclusively in French.
• Valid EU passport or European Economic Area travel documentation (mandatory for relocation eligibility).
• Previous experience in customer service, technical support, or a client-facing role — ideally within the Consumer Electronics, home appliances, or luxury goods industries.
• A genuine passion for technology and premium Consumer Electronics products, with the ability to communicate complex product features in a clear, engaging, and customer-friendly manner.
• Strong interpersonal and communication skills, with a professional, empathetic, and solutions-oriented approach to every customer interaction.
• Proficiency in English at a working level is advantageous for internal communications and training purposes.
• Ability to work independently and efficiently in a remote environment, demonstrating strong self-discipline, organisational skills, and a consistent commitment to quality.

Benefits

What We Offer

• Competitive Monthly Salary, benchmarked to reflect your expertise and the premium nature of the Consumer Electronics industry.
• Fully Paid Training programme covering product knowledge, customer service excellence, and Consumer Electronics industry specifics — ensuring you are fully prepared from day one.
• Comprehensive Health Insurance package for your peace of mind.
• Fully Paid Relocation Package including return flight, private airport transfer, and hotel accommodation upon arrival in Greece — making your move completely stress-free.
• Monthly Performance Bonus rewarding your dedication, results, and outstanding service delivery.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary bonus, providing exceptional financial security and reward beyond your standard monthly earnings.
• Remote working arrangement within Greece, offering you flexibility and a genuine work-life balance in a stunning European setting.
• Clear career progression pathways within Mercier Consultancy Group and the wider Consumer Electronics industry.
• And Much More — including team incentives, wellness benefits, and ongoing professional development opportunities.

Life in Greece

Relocating for work has never felt more rewarding than when your destination is Greece. Renowned across the world for its breathtaking landscapes, ancient history, and warm Mediterranean climate, Greece offers an unparalleled quality of life that is hard to match anywhere else in Europe. From the sun-drenched islands of the Aegean to the cosmopolitan energy of Athens, Greece is a country that inspires, invigorates, and enriches every aspect of daily life — making it a truly exceptional base for professionals seeking both career success and personal fulfilment. For those exploring jobs in Greece, the lifestyle rewards are every bit as compelling as the professional opportunities.

The vibrant food culture of Greece — celebrated for its fresh ingredients, iconic cuisine, and convivial dining traditions — adds yet another layer to the extraordinary experience of living and working here. With affordable living costs compared to many Western European capitals, a thriving expat community, and some of the most spectacular natural scenery on the continent, Greece consistently ranks as one of the most desirable relocation destinations for international professionals. Whether you are drawn by the French-speaking jobs market, the allure of the Mediterranean lifestyle, or the chance to build a premium career in the Consumer Electronics industry, Greece promises an adventure that extends far beyond the workplace. With our fully paid relocation package, your journey to Greece starts effortlessly — and the rewards begin from the moment you arrive.

How to Apply

Are you ready to take your career to the next level with one of the most exciting French Customer Advisor for High-End Home Appliances positions in Greece available today? Do not miss this exceptional opportunity to join a world-class team within the Consumer Electronics industry, enjoy a premium benefits package, and experience life in one of Europe's most beloved destinations. We warmly invite all qualified French-speaking candidates to click Apply Now and submit your application — our dedicated talent acquisition team at Mercier Consultancy Group will be in touch promptly to guide you through the next steps. We look forward to welcoming you to the Mercier Consultancy Group family and helping you embark on your next great professional chapter.