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The Event Assistant will support the Youth Experiences Team by managing participant data, troubleshooting registration portals, and providing responsive customer service. They will also assist with event communications, on-site support during national events, and administrative tasks to ensure seamless operations.
Are you energized by creating positive experiences, solving problems, and helping events run smoothly from start to finish? Do you thrive in fast-paced environments where organization, communication, and exceptional customer service make all the difference? National 4-H Council is seeking an Event Assistant to support the operations, communications, customer service, and systems that bring our national youth experiences to life, including Ignite by 4-H.
At National 4-H Council, we empower nearly 6 million young people each year to become confident leaders who are ready for life and work. As the nation’s largest youth development organization, we prepare young people to be Beyond Ready through hands-on learning experiences in STEM, Agriculture, Healthy Living, and Civic Engagement.
As the Event Assistant, you will play an important role in creating a seamless and engaging experience for participants, partners, and stakeholders before, during, and after our national events. Working closely with the Youth Experiences Team and partners across Council, you will provide responsive customer support, maintain accurate participant and registration data, troubleshoot event portals and websites, develop helpful resources and communications, and support the behind-the-scenes coordination that keeps our events moving forward. You will also provide on-site support during Ignite by 4-H and other events, helping ensure participants feel informed, supported, and welcomed throughout their experience.
Join us in creating memorable experiences that connect, inspire, and empower young people from across the country. Through your attention to detail, commitment to service, and ability to turn challenges into solutions, you will help strengthen the participant experience and bring the impact of 4-H to life at our national events. #4HBeyondReady
Mission
4-H, the nation's largest youth development organization, grows confident young people empowered for life today and prepared for careers tomorrow. In collaboration with the USDA and our network of 110 public universities, we serve every county and parish in the United States in more than 3,000 local 4-H Extension offices. Our programs have a positive impact on young people: 4-H youth are 2x more likely to excel in school, 4x more likely to contribute to their communities, 2x more likely to make healthier choices, and 2x more likely to pursue STEM education or careers.
National 4-H Council, 4-H's private sector nonprofit partner, builds public-private partnerships and provides resources and leadership development opportunities that expand the reach and impact of 4-H. With the Beyond Ready Initiative, 4-H has the potential to reach 10 million young people annually to help them lead healthy, productive and engaged lives. Young leaders will have the experience and mentorship to succeed in an evolving workforce and thrive in their communities.
Position Summary
National 4-H Council seeks a detail-oriented and customer-focused Event Assistant to support operations, communications, customer service, and data management within the Youth Experiences Team. This role works collaboratively with internal Council teams, external partners, and the 4-H network to support Ignite by 4-H and other youth experiences. Reporting directly to the Senior Producer, Youth Experiences, the position is responsible for maintaining accurate participant data, supporting event communications and customer inquiries, testing registration portal and website functionality, and contributing to process and system improvements that enhance the overall participant experience across our National Events. The ideal candidate demonstrates strong organizational skills, professionalism, adaptability, and a commitment to delivering high-quality customer support in a fast-paced environment.
Essential Functions
Communications & Customer Support:
Data Management & Systems Support:
Financial & Administrative Support:
Participant & Stakeholder Support
Minimum Qualifications
Required Qualifications
Preferred Qualifications
Work Schedule & Travel Requirements: This position follows a recurring partial-year work schedule, with active employment generally occurring from mid-July through mid-April each year. For the 2026–2027 cycle, active employment will continue through April 16, 2027, followed by a scheduled break from April 17 through July 12, 2027. The position is not scheduled to work or receive compensation during this period, with active employment resuming on July 13, 2027. This partial-year schedule is expected to recur annually, with specific dates communicated for each cycle.
The role requires flexibility to support events and participant needs, including frequent evening and weekend work during peak program and event seasons. Extended hours and overtime may be required during high-volume periods. Travel up to 30% (local, regional, and national) may be required.
ADA Requirements: The physical demands described here represent those that an Associate must meet to perform the position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer: This position description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to include or contain a comprehensive listing of activities, duties, or responsibilities required. An incumbent may be asked to perform other tasks as needed.
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