Estonian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to announce a unique opportunity for Estonian Speaking Customer Service Representatives looking to work in Bulgaria. This position is based in Sofia and comes with fully paid relocation support, making it easier for you to start a new chapter in your career while experiencing a beautiful city.

Responsibilities

• Provide exceptional customer service to Estonian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and account management.
• Resolve customer complaints and provide tailored solutions to enhance their experience.
• Accurately document customer interactions and feedback for quality improvement initiatives.
• Collaborate with various internal teams to ensure complex issues are addressed swiftly.
• Stay up-to-date on product offerings, services, and industry trends to provide informed support.
• Participate in training and development programs to enhance service delivery skills.

Requirements

• Fluency in Estonian and English, both written and spoken.
• Experience in customer service or a similar role is preferred.
• Strong communication and problem-solving skills.
• Ability to remain calm and professional while handling customer inquiries.
• Proficiency in customer service software and Microsoft Office tools.
• Detail-oriented with excellent organizational skills.
• Willingness to relocate to Sofia, Bulgaria, for work.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)