ERP Solutions Analyst (UKG Timekeeping and Scheduling)

Grow your career at Cedars-Sinai!

The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies. Cedars-Sinai has once again solidified its position as a global healthcare technology leader, receiving top accolades in not one but two prestigious surveys.

Why work here?

Cedars-Sinai placed in the top 20 on Newsweek’s “World's Best Smart Hospitals 2024” list, which highlights hospitals that have excelled in the utilization of electronic functionalities, telemedicine, digital imaging, artificial intelligence and robotics.

The organization’s Healthtech excellence was acknowledged again, this time by the esteemed “CHIME Digital Health Most Wired“ recognition program. Cedars-Sinai was assigned a Level 10—the most prestigious level of certification—among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in the areas of infrastructure, interoperability, and population health innovation.

What will you be doing in this role:

The ERP Solutions Analyst (UKG Timekeeping and Scheduling) specializes in the configuration, development, and support of cloud-based Enterprise Resource Planning (ERP) solutions with a focus on Oracle and/or UKG Cloud infrastructure and applications. Implements integrations, custom extensions, and analytics solutions that enhance business efficiency and support digital transformation initiatives. Applies ERP SDLC practices and cloud-native technologies to develop and maintain scalable ERP components that address evolving business requirements. Collaborates with business collaborators and IT teams to translate functional needs into technical solutions while adhering to enterprise architecture standards. Conducts monitoring, troubleshooting, and performance improvement activities across the ERP ecosystem. Implements automation and solutions to streamline processes and optimize technology investments.

• Develop and implements ERP configurations including debugging and isolating configuration issues, supporting incident management, problem resolution, break-fix, and improvement implementation for Oracle and/or UKG Cloud applications.
• Collaborates with business SMEs, aPaaS Coding & SaaS Configuration teams, and ERP Functional Groups to develop integrations, reports/analytics, fast-formula implementations, personalizations, and OCI extensions that meet business requirements.
• Configures and maintains ERP programming objects including integrations, fast-formula, personalizations, PaaS extensions, and reports/analytics for SaaS and data warehouses, ensuring alignment with system architecture design and security protocols.
• Implements components within Oracle and/or UKG Cloud Infrastructure, including Integration Cloud, Object Storage, and Autonomous Data Warehouse for error handling, logging, external reporting, and integration with external systems.
• Performs monitoring, analysis, and performance tuning of existing integrations and reports/analytics to improve system performance and operational efficiency.
• Handles scheduled integration and report execution, troubleshooting associated issues while completing ad-hoc integrations and reports based on business events or triggers.
• Provides technical support to end-users by analyzing issues and implementing effective resolutions for integration, reporting, and fast-formula challenges that may impact ERP functionality.
• Collaborates with ERP application vendors and third-party system providers to address technical issues related to integration, reports/analytics, and OCI extensions.
• Follows established technical change management procedures for program development, modifications, and customizations across ERP applications using the Enterprise Service Center.
• Works on small to large projects that require increased skill in multiple technical environments and knowledge of specific business areas while mentoring junior technical staff.
• Maintains current knowledge of emerging ERP technologies and standard methodologies to suggest improvements to system performance and business processes.
• Meets periodically with core users and business owners to identify issues, document requirements, and capture improvement requests.
• Prepares specifications, work plans, and documentation for technical change management, upgrades, and migration of ERP applications to support business continuity.
• Supports reporting and analytics tailored to academic medical center operations, including financials, human resources, payroll, and supply chain management.