Enterprise Onboarding Manager

Note: This is a remote opportunity with 20% travel required. 

Start a new career as an Onboarding Manager with Go Icon!

Why choose us? 

• Starting salary is based on experience
• Great Benefits Available

How you will make an impact: 

Go Icon powers resident and family engagement for senior living communities through communications, digital signage, activity management, transportation, and AI-driven insights for some of the largest operators in the industry. 

What you'll do:

As an Implementation Manager specializing in enterprise rollouts at Go Icon, you will lead the seamless implementation of our software solutions for large-scale deployments involving 5+ senior care communities. You will work closely with executive stakeholders, internal teams, and third-party vendors to ensure the successful delivery of enterprise-level projects that meet our customers’ strategic goals. This role demands exceptional project management expertise, enterprise-level strategic thinking, and a customer-focused mindset to drive large-scale adoption and success.
 

What You'll Bring:

• A bachelor's degree in Business Administration, Project Management, Computer Science, or a related field is preferred.
• 3-5 years of experience managing enterprise-level software implementation projects, preferably in the SaaS industry or with multi-site organizations.
• Prior experience in the senior living industry is a significant benefit, particularly with involvement in multi-site projects or implementations.
• Strong project management skills, with expertise in leading large-scale, multi-community deployments.
• Exceptional communication and interpersonal skills, with a track record of engaging executive stakeholders and building strong relationships.
• Proven ability to design and deliver effective training programs for a variety of audiences, tailoring content to meet the needs of both technical and non-technical users.
• Experience in change management and user adoption strategies tailored to enterprise environments.
• Proficiency in project management tools like Jira, Salesforce, and collaboration platforms such as Slack and Gsuite.
• Relevant certifications in project management (e.g., PMP, Agile, Scrum) or change management (e.g., Prosci) are a plus.
• Willingness to travel up to 20% of the time to support on-site enterprise rollouts.

Benefits Available: 

• Health insurance with company paid premium for employee only coverage
• FSA and HSA options available 
• Company paid dental insurance for employee only coverage
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match and safe harbor contribution
• Paid Time Off
• Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident 

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice.

E-Verify Participation
Procare HR participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.