Enterprise Account Manager

About iNIZIO

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

The Role

The Enterprise Account Manager will be responsible for strategic management, coordination, and oversight of a portfolio of Client Accounts. You will partner with each of the Inizio Businesses to expand customer relationships, increase sales and exploit whitespace opportunity.

Key Responsibilities

• Identify and build strong, enduring relationships with key decision makers.
• Align with Inizio business stakeholders to set account strategy and document this according to the approved Sales / Account Management methodology (e.g., Miller Heimann).
• Partner with Inizio businesses to drive account performance to meet or exceed annual sales targets for specified Accounts.
• Drive strategic proposal volume and assist in development of proposal content as appropriate.
• Develop and identify prospective solutions based on customer needs, and portfolio/pipeline strategy.
• Engage with operational programme teams to track milestones and results - identifying, trouble-shooting and escalating issues (where necessary) to drive Client satisfaction.
• Gather client and competitive intelligence to inform Inizio's account strategy, coordinate with Inizio client data & insights team and Advisory businesses to identify whitespace aggregated to Advisory level (incl. functions, Therapeutic areas, geographies, etc. and establish connections to transition these opportunities into qualified leads.
• Triage & coordinate account enterprise capability overviews, RFPs, and/or data requests.
• Function as the key POC within Inizio for nominated accounts, supporting coordination across the businesses for these accounts.

What you bring to the role

• Excellent internal / external stakeholder management skills.
• Able to communicate with impact and influence.
• Curious, solution-oriented, and proactive.
• Flexible and able to operate in a dynamic, fast-paced environment.
• Prepared to travel globally as required but ideally located in US.

Experience and Skills

Required:

• Background in working with Life Sciences / Pharma.
• Understanding of Commercial and Marketing Services in Pharma.
• Demonstrated track record of building and maintaining strong client relationships.
• Demonstrated track record of selling professional services across US and Europe (and ideally APAC).
• Demonstrated success in business development which has led to converted sales of professional services.
• Minimum of a bachelor's level degree.

Desirable:

• Experience engaging with Procurement function to identify opportunities and convey mutual value exchange.
• Basic working knowledge of CRM and demand tracking systems (e.g., Salesforce); as well as associated reporting
• Excellent planning and project management skills particularly as it relates to the development of BD collateral or RFP responses amid scarce resources (i.e., limited number of content authors, limited time from those authors)
• Significant presentation experience in front of senior level clients
• Working knowledge of some form of a consultative selling and/or Account Planning model (E.g., HCS, Miller-Heiman, etc.)
• Ideal candidate will have 5 or more years of relevant experience.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

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