eCommerce Coordinator

Position Type: Full-time

Location: Philippines (Remote)

Schedule: Monday-Friday, 9:30 AM - 6:30 PM AEST

About the Company

Our client is an AU-based global toy company dedicated to inspiring, encouraging, and exciting kids of all ages around the world. With a growing portfolio of owned brands and global licensing programs, they design and deliver innovative products that bring fun to children and partners across 54+ countries.

Headquartered in Melbourne, Australia, with offices in Shanghai and Hong Kong, and sales teams across the US and Europe, the company is fast becoming known as a creative hub in the toy industry. Their culture is built on curiosity, courage, creativity, and inclusion, encouraging every team member to learn, grow, and bring fresh ideas to life.

About the Role

We are seeking a detail-oriented and organized eCommerce Coordinator to support ToyMonster’s digital retail and online marketplace operations. This role will help manage product listings, retailer syndication, SEO optimization, online advertising support, and marketplace content to ensure products are accurately represented and commercially optimized across retailer and marketplace platforms.

The ideal candidate is comfortable working with product data, digital content, retailer portals, and cross-functional teams to ensure listings are complete, accurate, and aligned with brand and retailer requirements.

Responsibilities

• Product Listing Management: Maintain and update product listings across ToyMonster and retailer websites, ensuring content is accurate and complete.

• Retailer Syndication: Support product content syndication across retailer portals, including Kmart, Target, Big W, Smyths, and other partners.

• SEO Product Content: Write and optimize product names and descriptions using relevant keywords, SEO best practices, and retailer naming requirements.

• eCommerce Asset Support: Prepare and coordinate product display images, banners, and other retailer-ready assets based on platform requirements.

• Website and CMS Support: Assist with ToyMonster website updates, product uploads, listing changes, and basic CMS tasks.

• Walmart Connect Support: Support Walmart Connect campaign setup, SKU linking, product mapping, keyword targeting, and campaign optimization.

• Campaign Reporting: Pull and review performance reports, tracking impressions, clicks, conversions, ROAS, sales, and SKU-level performance.

• Listing and Campaign Optimization: Identify opportunities to improve product content, keywords, assets, bids, budgets, and overall campaign performance.

• Data and Reporting Support: Use Excel, retailer portals, and tools such as Helium 10 to organize product data, keyword insights, and campaign updates.

Competencies and Qualifications

Must-Have

• Atleast 2 years of experience in eCommerce coordination, product listing management, marketplace support, or a similar role

• Experience maintaining and updating product listings across retailer websites, marketplaces, or eCommerce platforms

• Understanding of SEO basics, including keyword usage, searchable product naming, and optimized product descriptions

• Comfortable working with retailer portals, CMS platforms, product data, and digital content updates.

• Basic Excel skills, including data entry, formatting, filtering, and organizing product or campaign information.

• Strong organizational and communication skills, with the ability to coordinate with internal teams, retailers, agencies, and external partners.

Nice-to-Have

• Experience with Walmart Connect, including SKU linking, campaign setup, keyword targeting, or performance optimization.

• Familiarity with Sponsored Product, Sponsored Video, or Sponsored Brand campaigns.

• Experience using Helium 10 or similar tools for keyword research, SEO insights, or marketplace optimization.

• Familiarity with WordPress or similar CMS platforms.

• Experience with retailer portals or PIM platforms such as Kmart, Target, Big W, Smyths, Walmart, or similar retail partners.

• Basic copywriting experience for SEO product descriptions, product names, or marketplace content.

• Experience supporting toy, consumer goods, retail, eCommerce, or marketplace brands

Key Qualities

• Strong attention to detail and data accuracy.

• Commercial mindset with an understanding of eCommerce and digital retailing.

• Ability to work independently and manage competing deadlines.

• Strong written communication and content creation skills.

• Analytical thinker with problem-solving capability.

What We Offer

• 100% Remote Work – Work from anywhere in the Philippines.

• Career Growth Opportunities – Gain hands-on experience, and continuous learning.

• Collaborative & Innovative Team – Work alongside skilled professionals who value excellence.

Application Process

We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

The interview process includes a Recruiter Interview, Client Interview, and Assessment. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.