Dutch Speaking Customer Ambassador - Work Remote In Greece

Dutch Speaking Customer Ambassador

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most trusted and respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class organisations across the globe. With a strong legacy of placing professionals in rewarding, career-defining roles across a wide spectrum of industries — including Customer Support Services — we are passionate about matching the right people with the right opportunities. At Mercier Consultancy Group, we do not simply fill vacancies; we build careers, inspire ambitions, and transform lives.

Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a motivated, customer-focused professional to join our client's thriving Customer Support Services team as a Dutch Speaking Customer Ambassador — a fully remote position based within Greece. This Dutch-speaking jobs opportunity is ideal for individuals who are passionate about delivering exceptional service experiences, building genuine customer relationships, and making a meaningful impact within a fast-paced, internationally oriented support environment. If you are searching for Dutch Speaking Customer Ambassador positions in Greece that offer real growth potential, a generous benefits package, and the freedom of remote work, this is the role for you.

Key Responsibilities

• Serve as the primary point of contact for Dutch-speaking customers, delivering professional, empathetic, and timely support across multiple communication channels including phone, email, and live chat.
• Identify customer needs accurately, provide clear and helpful information, and resolve queries efficiently in accordance with established Customer Support Services protocols and quality standards.
• Manage and escalate complex or sensitive customer issues to the appropriate internal teams, ensuring seamless handoffs and positive outcomes for the customer at every stage.
• Maintain detailed, accurate records of all customer interactions, transactions, and case notes within the company's CRM system, upholding the highest standards of data integrity.
• Proactively contribute to improving customer satisfaction scores by identifying recurring issues and sharing actionable feedback with team leaders and quality assurance departments.
• Collaborate effectively with colleagues across international teams to ensure a consistent, high-quality service experience is delivered to all Dutch-speaking clients and end users.
• Stay fully informed of product updates, service changes, and internal policy developments to ensure all customer communications remain accurate, current, and compliant.
• Uphold and embody the brand values of the client organisation at all times, acting as a true ambassador for exceptional Customer Support Services delivery.

Requirements

• Native or fluent Dutch language proficiency (both spoken and written) is essential — this is a mandatory requirement for all applicants to this Dutch-speaking jobs position.
• A valid EU passport or EU citizenship is mandatory for this role.
• A good working knowledge of English (written and spoken) to facilitate internal communication within a multilingual team environment.
• Previous experience in Customer Support Services, customer care, or a client-facing role is highly advantageous, though motivated candidates with transferable skills are warmly encouraged to apply.
• Excellent interpersonal and communication skills, with a genuine passion for helping people and resolving challenges in a positive, professional manner.
• Strong digital literacy, including the ability to navigate CRM platforms, ticketing systems, and standard office software with confidence and accuracy.
• A proactive, self-motivated work ethic with the ability to manage workload independently and maintain high performance standards in a remote working environment.

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills and experience in the Customer Support Services sector.
• Monthly Performance Bonus — rewarding your dedication and results every single month.
• 2 Extra Salaries Per Year (13th and 14th salary) — a premium financial benefit that sets this role apart from standard Dutch-speaking jobs in the market.
• Fully Paid Relocation Package, including return flight to Greece, airport transfer, and hotel accommodation — making your transition to your new life effortless and stress-free.
• Fully Paid Professional Training to equip you with everything you need to excel in this Dutch Speaking Customer Ambassador position in Greece.
• Comprehensive Health Insurance coverage for your peace of mind.
• A fully remote working arrangement within Greece, offering genuine flexibility and a superior work-life balance.
• Career development pathways within a dynamic, internationally minded organisation committed to your long-term professional growth.
• And Much More...

Life in Greece

Relocating to Greece is not simply a career move — it is an invitation to embrace one of the most enriching and inspiring lifestyles in all of Europe. Greece is celebrated for its extraordinary Mediterranean climate, with over 300 days of sunshine per year, breathtaking landscapes stretching from the iconic white-washed islands to ancient mountain ranges, and a vibrant cultural heritage that spans thousands of years. Whether you are exploring the historic streets of Athens, swimming in the crystal-clear waters of the Aegean, or discovering the warmth and hospitality of local communities, life in Greece offers an unparalleled sense of wonder and belonging. For professionals seeking jobs in Greece, the country delivers a quality of life that is truly second to none.

Beyond its natural beauty, Greece offers an exceptionally affordable and rewarding cost of living, a world-renowned culinary tradition rich with fresh flavours and centuries-old recipes, and a deeply welcoming social culture that makes settling in feel effortless. As one of the most desirable destinations for international professionals exploring jobs in Greece, the country provides the perfect backdrop for both career advancement and personal fulfilment. With your fully paid relocation package taken care of by Mercier Consultancy Group, your journey to Greece begins without a single worry — allowing you to focus entirely on building your future in this extraordinary corner of the world. For Dutch speakers specifically, the growing international community in Greece means you will never feel far from home.

How to Apply

Are you ready to take the next step in your career and secure one of the most rewarding Dutch-speaking jobs available today? We would love to hear from you. Click Apply Now to submit your application for this Dutch Speaking Customer Ambassador position in Greece, and a dedicated member of the Mercier Consultancy Group talent team will be in touch to guide you through the next steps of the process. We are committed to making your application experience as smooth, transparent, and encouraging as possible. Your future — in Customer Support Services, in Greece, and beyond — starts here. We look forward to welcoming you to the Mercier Consultancy Group family.