Dutch Speaking Booking Agent (Remote in Greece)

This work-from-home position is strictly reserved for individuals currently residing in Greece or candidates who are independently managing their relocation to the country. We cannot process applications from international candidates living abroad who do not have firm plans to establish permanent Greek residency and employment status.

Position Summary

We are searching for proactive, self-driven candidates to represent a worldwide giant in online travel. In this capacity, you act as a vital brand ambassador with the complete freedom to work remotely from any location across Greece, ranging from bustling urban hubs to scenic island residences.

This assignment extends far beyond standard customer assistance. As a virtual travel expert, you safeguard corporate reputation by untangling intricate reservation dilemmas and guaranteeing seamless, premium journeys. You function as an essential bridge, blending technical accuracy with outstanding hospitality.

Daily Duties & Key Responsibilities

Working as a Virtual Travel Specialist involves focusing on several primary tasks:

• Multi-Channel Support: Handling incoming inquiries via telephone, email, and real-time chat with polished professionalism in both fluent Dutch and advanced English.
• Complex Issue Resolution: Investigating and correcting intricate reservation errors and account questions with calm understanding.
• Specialized Guidance: Staying informed on global travel regulations and internal platforms to deliver precise, high-caliber advice to consumers.
• Accurate Record Keeping: Logging all client engagements meticulously inside the enterprise CRM to preserve exact profile histories.
• Target Achievement: Hitting individual productivity goals while collaborating with a global group to uphold superior operational excellence.

Desired Profile & Qualifications

We look for independent candidates who excel in a dynamic, virtual-first setting.

• Language Capabilities:
  • Dutch: Fluent (C2) command for delivering exceptional consumer interactions.
  • English: Advanced (B2 or higher) competency for operational platforms, internal messaging, and training materials.
• Legal & Setup Requirements:
  • Work Authorization: Complete lawful clearance to reside and be employed in Greece.
  • Home Office Setup: A secure, silent workspace featuring dependable, high-speed broadband.
• Core Traits:
  • Communication Skills: Outstanding relational talents coupled with the emotional control required to navigate high-pressure consumer situations effortlessly.
  • Self-Management: High personal accountability to execute daily responsibilities autonomously in a telecommuting environment.

Pay, Benefits, & Career Path

We provide a robust compensation framework structured to acknowledge results and encourage sustained professional advancement:

• Base Salary: A competitive pay scale configured for bilingual specialists in Greece, featuring the standard 14-month yearly payout structure.
• Monthly Incentives: Periodic performance bonuses linked directly to consumer happiness and operational benchmarks.
• Immediate Health Coverage: Full private medical and life insurance plans active on day one.
• Hardware Provided: A fully equipped, professional home office tech bundle (featuring a corporate laptop) shipped right to your door.
• Career Growth: Defined promotional tracks toward quality assurance, supervision, or internal training positions.

Relocation Support (Moving to Greece)

For applicants moving to Greece to assume this job, we supply complete assistance for a seamless transition:

• Travel Provided: Total coverage for your airfare to Greece.
• Initial Lodging: A full month of company-paid temporary accommodation to allow adequate time for securing permanent housing.
• Administrative Aid: Hands-on guidance through domestic paperwork, including step-by-step assistance to acquire your Greek tax registration (AFM) and social security enrollment (AMKA).

Application Process

Ready to advance your remote career with a premier international travel enterprise? Select Apply Now to submit your current English CV. A talent acquisition coordinator will evaluate your qualifications and contact you to schedule an initial video screening.