Dutch Content Moderator, Backoffice Specialist - Sofia

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Content Moderator, Backoffice Specialist in Sofia. In this role, you will be instrumental in managing user-generated content while providing robust support to the moderation team. You will ensure that all content adheres to community guidelines and assist with backoffice operations to enhance efficiency and effectiveness.

Key Responsibilities

• Moderate and assess user-generated content to ensure compliance with community standards and guidelines.
• Provide backoffice support by organizing and managing moderation records and documentation.
• Respond to inquiries regarding content submission and moderation processes.
• Identify and report inappropriate or harmful content, escalating urgent issues as needed.
• Collaborate with team members to develop and refine moderation processes and community guidelines.
• Monitor content trends and user behavior to optimize moderation strategies.
• Engage in continuous training to stay updated on best practices and moderation tools.

Requirements

• Fluency in Dutch and English, with excellent verbal and written communication skills.
• Prior experience in content moderation, community management, or backoffice support is a plus.
• Strong understanding of online community standards and moderation practices.
• Detail-oriented with exceptional organizational abilities.
• Ability to approach sensitive issues with professionalism and tact.
• Familiarity with social media platforms and content moderation tools is advantageous.
• Strong analytical and problem-solving skills to effectively manage content-related challenges.

Benefits

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)