Director of Systems and Processes
Please mention DailyRemote when applying
AI Summary
The Director of Systems & Processes is responsible for configuring and maintaining the technical revenue operating systems, specifically focusing on the lead-to-cash model. This includes managing CRM workflows, ensuring data quality, and leading system adoption and training across partner companies.
Benefits:
- Unlimited PTO
- 401(k) matching
- Flexible schedule
Director of Systems & Processes
Location: Remote (Travel Required)
Employment Type: Full-Time
Compensation: $140,000 to $160,000 base + annual bonus
Employment Type: Full-Time
Compensation: $140,000 to $160,000 base + annual bonus
About Stonegrove Roofing Partners
Stonegrove Roofing Partners is building one of the fastest-growing residential roofing platforms in the country. We partner with exceptional owner-led roofing companies, preserving what makes each business successful while providing the systems, technology, and operational support needed to scale.
Our mission is not to centralize everything. It's to build a better operating system that allows great roofing companies to grow faster, make better decisions, and deliver exceptional customer experiences through shared technology, proven processes, and collaborative partnership.
As we continue to grow through acquisition, we're investing heavily in building scalable systems that improve visibility, consistency, and operational excellence across every Partner in our platform.
Position Overview
The Director of Systems & Processes serves as the technical execution owner of Stonegrove's revenue operating systems.
Working alongside the VP of Revenue Operations, this role is responsible for configuring, maintaining, documenting, and improving the systems that support our lead-to-cash operating model.
This is not a strategy-only role.
This is a hands-on position for someone who enjoys solving operational problems, improving data quality, configuring CRM workflows, supporting integrations, training users, and helping operating companies successfully adopt standardized processes.
This role is ideal for someone who enjoys working at the intersection of business operations and technology. Success in this position requires curiosity around how systems connect, how data flows between platforms, and how integrations, APIs, automation, and reporting infrastructure can improve operational efficiency and decision making.
This role is ideal for someone who enjoys working at the intersection of business operations and technology. Success in this position requires curiosity around how systems connect, how data flows between platforms, and how integrations, APIs, automation, and reporting infrastructure can improve operational efficiency and decision making.
If you enjoy building systems that people actually use, this role was built for you.
What You'll Do
Revenue Systems & CRM
- Configure and maintain AccuLynx workflows, fields, permissions, templates, and standards
- Support system configuration across HubSpot, CompanyCam, financing platforms, estimating tools, and related revenue systems
- Execute approved system improvements and document configuration changes
- Maintain CRM governance while balancing platform consistency with approved local flexibility
Data Quality & Reporting
- Monitor system usage and identify missing, inconsistent, or inaccurate data
- Support partner data cleanup initiatives
- Improve lead source tracking, workflow accuracy, financing visibility, and reporting inputs
- Partner with reporting teams to improve dashboard reliability and forecasting accuracy
Partner Rollouts & System Adoption
- Support implementation of revenue systems across existing and newly acquired Partners
- Participate in system audits, cleanup efforts, rollout planning, and post-launch support
- Work alongside local Partner champions to reinforce adoption and resolve technical issues
Training & Enablement
- Train office, sales, production, and field teams on system workflows and operating standards
- Create practical job aids, documentation, walkthroughs, and training materials
- Facilitate virtual and in-person training sessions
- Help users understand not just how to use the system, but why accurate data matters
Systems Governance
- Maintain documentation for approved configurations and workflows
- Monitor administrative permissions and recommend governance improvements
- Help prevent configuration drift across the platform
- Support the ongoing evolution of the Stonegrove Operating System
What We're Looking For
- 5+ years of experience owning CRM, revenue systems, sales operations, business systems, or process improvement
- Experience configuring and supporting CRM platforms (AccuLynx strongly preferred)
- Experience improving data quality, reporting accuracy, and operational workflows
- Strong understanding of lead-to-cash business processes
- Experience training users and supporting system adoption
- Ability to document workflows, standards, and operating procedures
- Strong analytical and problem-solving skills
- Comfortable working with both executive leadership and field users
- Willingness to travel to Partner locations as needed
Preferred Experience
- Roofing, restoration, construction, or home services industry
- AccuLynx administration or configuration
- Sage ERP integration or financial workflow knowledge
- CRM implementations and workflow redesign
- API integrations and reporting platforms
- Private equity or multi-location operating environments
Why This Role Matters
Stonegrove is building a scalable operating platform that supports some of the best roofing companies in the country.
This role will directly impact how our Partners operate by improving system reliability, strengthening data quality, supporting adoption, and creating the operational foundation that allows leadership to trust the data and make better decisions.
You'll play a key role in helping build the systems that support the next phase of Stonegrove's growth.
Benefits & Perks
- Remote position with travel to Partner locations
- Competitive base salary + annual bonus
- Medical, dental, and vision insurance
- 401(k)
- Unlimited PTO
- Opportunity to build systems inside one of the fastest-growing roofing platforms in the country
- High-impact role with direct visibility to executive leadership
This is a remote position.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
