Director of Sales Engineering

What You'll Be Doing

• Build, lead, and scale the Sales Engineering team, hiring and developing SEs as ScaleOps grows across new segments and regions.
• Partner with Sales leadership to design and execute the technical sales strategy across the full customer journey, from discovery to technical win.
• Engage directly with strategic and enterprise customers to drive technical wins on the most complex, highest-value opportunities.
• Own SE team performance, coverage, and capacity planning, ensuring every deal has the right technical support at the right time.
• Develop and maintain deep product expertise across the team, setting the standard for how ScaleOps is demonstrated in sales meetings, meetups, and conferences.
• Build scalable SE processes, playbooks, and enablement programs that improve technical win rates and shorten sales cycles.
• Act as a key voice of the customer and field back into Product and Engineering, shaping roadmap based on recurring technical objections and requests.
• Advise sales leadership on team structure, deal strategy, and effective positioning of the ScaleOps product.
• Own partner technical enablement strategy, ensuring partners are onboarded, educated, and supported through their sales cycles.
• Champion a culture of continuous learning, coaching SEs on both technical depth and sales skill development.

What You'll Bring

• 8+ years of hands-on experience with cloud-native technologies such as containers and Kubernetes (required).
• 5+ years of experience in customer-facing technical roles such as sales/solutions engineering, with 2+ years directly managing or leading a technical team (required).
• Proven track record building or scaling a Sales Engineering function at a high-growth technology company.
• Demonstrated success partnering with sales leadership to drive strategy, pipeline quality, and technical win rates.
• Strong executive presence, with experience engaging C-level and VP-level stakeholders in customer organizations.
• Demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.