Director of Product Management - AI & Platform

Overview 

The Director of Product Management – AI & Platform is responsible for defining and driving product strategy and execution for a portfolio of AI and Platform products. In this role you will have oversight of product decisions that include opportunity identification and justification, product definition, market introduction, managing market success and sunsetting as required. 

You will work with your team to instill consistent behaviors around process, approach and communication to ensure that they are meeting their commitments to the organization. You will work closely with management, sales, account management, marketing, support and other teams to ensure proper organizational alignment. You will also work closely with development, operational teams and vendors to ensure delivery and ongoing support. 

You will support your team in the process of evaluating market and client needs against the organization’s desire and capacity to deliver. You will constantly evaluate the changing landscape in order to understand how it may impact the decisions your team is making. You will listen to our clients and internal stakeholders to understand and help prioritize decisions. 

What You Will Do: 

Your responsibilities will be: 

• Be the subject matter expert for your given portfolio responsibilities 

• Maintain metrics and KPIs for the products within your portfolio 

• Train, mentor and coach the team toward a collective set of work habits 

• Collaborate with the team to ensure they understand how success will be measured 

• Assist with go-to-market plans working with all departments across the company 

• Act as the team’s thought leader throughout the organization and to the market 

• Partner with team members and counterparts to encourage open dialog and issue resolution 

• Remove obstacles, champion your team’s causes and enable them with the right tools 

• Monitor KPIs including, costs, revenues and product metrics to identify risks and opportunities 

• Strive for valid business cases to ensure investment alignment against needs  

• Maintain an overall understanding of product profitability and potential for improved margins 

• Assist with build, buy, partner analysis to ensure adequate critical thinking 

• Make recommendations on and justifications for product introduction, improvement and retirement 

• Define the highest priorities and align the right resources against them 

• Ensure your team delivers effective requirements, use scenarios and stories 

• Mentor and motivate team members to achieve their potential 

• Provide visibility into product priorities, status and overall roadmap 

• Identify risks, obstacles and deficiencies that might impact success 

What You Will Bring: 

Competencies  

To be successful in this position you will need the following: 

• Exceptional interpersonal and communication skills with the ability to establish instant rapport 

• Extreme competency in leveraging modern approaches, including AI, for rapid prototyping and product delivery 

• Strong financial planning and data analysis capabilities 

• Strong organizational and process management skills 

• Able to articulate complex concepts in a meaningful and understandable way 

• High degree of creativity and problem-solving ability 

• Demonstrable emotional intelligence 

• Able to set and manage your priorities as well as the team’s 

• Able to define and achieve objectives 

• Excellent presentation skills with mixed audiences (business to technical) 

• Microsoft Office proficiency 

• Solid understanding of the residential real estate landscape including major challenges and market dynamics  

• Ability to gather and document requirements through primary and secondary research 

Qualifications 

• A degree in a business or technical discipline is highly desired for this role 

• A Master’s/M.B.A. is a strong asset due to the level of analytical thinking required 

• Experience in leveraging AI to enhance outcomes and achieve product objectives 

• Seven or more years of driving successful SaaS/technology products to market in a similar role 

• Five or more years of team management experience, especially in an agile environment 

• Solid understanding of application development lifecycles and processes 

• Experience with similar products, customer segments and customer scale 

• Demonstrated experience making decisions that impact thousands of users 

• Demonstrated experience in communicating complex concepts understandably 

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.