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The Director will transform the digital platform into a high-converting revenue engine by managing acquisition funnels and in-app product mechanics. They will also architect automated marketing workflows and AI pipelines to drive physical space utilization and user engagement.
Salary Range: $150-175k + Equity Eligibility
Benefits: FREE employee-only medical coverage, a 4% employer 401(k) match, and FREE short-term disability. Other incredible benefits HERE.
Location: Remote in the continental US, with 25% nationwide travel
Reports to: SVP, Strategy
Who You Are
We are looking for a highly analytical Growth Leader who bridges the gap between digital performance marketing and product-led growth. You feel completely at home digging into web and app analytics, running A/B tests, and working directly with software engineers to shape product features. If you have a proven track record of using behavioral marketing to build digital funnels that drive physical foot traffic and real-world revenue, we’re looking for you.
Your Mission
Transform Playbook’s digital platform into a high-converting revenue engine that drives real-world, in-person utilization across two distinct audiences. You will own the digital-to-physical conversion path, architecting pre-login acquisition funnels to capture external demand, while simultaneously partnering with our Product team to build in-app mechanics that engage and monetize our audiences. You will also architect the centralized creative workflows, automation, and AI pipelines that allow these marketing engines to be spun up instantly at new properties with minimal operational lift.
The Two Audiences You Will Own:
The Public: External consumers and corporate groups. You need to capture their intent before they ever log in or download an app. You will use SEO, paid ads, and high-converting web infrastructure to drive discovery and direct bookings for our physical spaces (boardrooms, event halls, outdoor spaces) and public programming (ticketed events).
Tenants: The employee population working for the companies inside our buildings. You will determine the mix of physical, experiential, and digital channels needed to capture their attention and drive initial registration. Because every building is different, you must ensure these acquisition strategies are highly targeted to fit the unique demographics, psychographics, and corporate cultures of the companies inside it. Once registered, you will define the in-app product mechanics, UI/UX booking flows, and automated lifecycle campaigns necessary to influence their daily behavior and turn this ecosystem into active users of our amenities, fitness centers, bookable spaces, and daily services.
Our Core Values:
Playbook's culture is based on a shared respect for our lived values HERE. Fit with our values is a critical component of our hiring process, and you and all of our colleagues are expected to live our core values in interactions with team members, customers, and stakeholders. An assessment of how you have exhibited our values is also an important part of your performance review process.
Our Commitment To You:
Playbook is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We know the more inclusive we are, the greater our impact will be!
A Quick Note About Salaries:
We list salaries based on a few key factors. These include location-specific budgets, market trends, team size, and the scope of the building. Since we’re a national company working with office properties of all shapes and sizes, the listed salary is tailored specifically to this role and may differ from similar-titled roles on our Careers Page. Curious or want to chat more about it? We promise to be open and transparent about these details throughout our interview process.
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