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The Director of Outreach & Program Development manages strategic outreach, referral networks, and census management for behavioral health services. They are also responsible for overseeing the access team, ensuring Medicaid compliance, and developing marketing and fundraising plans to achieve revenue goals.
Volunteers of America Ohio & Indiana is growing and we’re looking for motivated, hands-on professionals to grow with us. If you take pride in your work, enjoy solving problems, and want to make a meaningful impact in your community, this could be the opportunity for you.
At VOAOHIN, our mission is simple but powerful: helping individuals and families rebuild their lives and reach their full potential. With more than 1,000 compassionate team members across Ohio and Indiana, our work transforms lives every day and you can be part of it.
Director of Outreach & Program Development serves as point of contact through networking, presentations, and strategic outreach for VOAOHIN Behavioral Health and facilitates department development and community presence. Primary functions include short and long term census management and cultivation of a pipeline referral network. Secondary functions include Overseeing the Access Team, Medicaid Compliance (administrative), Payer Source System Management and External Provider Relations. The position is responsible for developing marketing and business plans for the achievement of revenue goals for behavioral health. Supervise database of client relationship management and utilize the result to manage customer satisfaction and demand. Analyze current and past expense budgets, service deficiencies, referral pipeline and revenues. This enables him/her to provide recommendations for the BH growth, creating and implementing public relations, marketing and/or communications strategies; developing fund raising plans; department budgeting; building and fostering relationships with constituents; enhancing the organization's public image and brand; and ensuring easy and seamless access to behavioral health services for potential clients and referral sources.
We believe in taking care of our team so they can take care of others. That’s why we offer:
At VOAOHIN, your work goes beyond maintenance; you’ll help create safe, stable spaces where individuals can heal, grow, and thrive. Our work touches the mind, body, and spirit of those we serve, and every team member plays a part in that impact.
Primarily Remote
Bachelors; Masters Preferred; Driver License
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