Director of Institutional Research

Title: Director of Institutional Research

Employee Classification: Other Professionals

Institution: Roane State Community College

Department: Institutional Research

Campus Location: Roane State Community College

Job Summary

The Director of Institutional Research provides leadership for institutional research, assessment, program evaluation, and data-informed decision-making. The position analyzes and interprets institutional data, prepares internal and external reports, supports faculty and programs with learning outcomes assessment, and evaluates the effectiveness of academic programs, grants, and student success initiatives. The director also contributes to the development of database queries, statistical analyses, data products, and dashboards used to monitor institutional, student, and program outcomes.

This position may have the opportunity to work remotely within the state of Tennessee, with periodic visits to Roane State Community College Harriman Campus (Harriman, TN) at the employee’s expense, and potential travel to TBR colleges in Tennessee.

Job Duties

Institutional Research, Reporting, and Analysis

• Respond to institutional data and evaluation requests from faculty, staff, administrators, state agencies, and other stakeholders.
• Gather, analyze, interpret, and present data to support institutional planning, accreditation, program improvement, and decision-making.
• Conduct survey research, statistical analysis, data cleaning, and analysis of information maintained in the College's student information and related systems.
• Compile institutional data and documentation for state and federal reporting, including Quality Assurance Funding, IPEDS, Perkins, enrollment, and graduation reporting.
• Develop database queries, reports, dashboards, and other data products to support ongoing monitoring of student and program outcomes.
• Perform data-quality reviews to promote accurate and timely institutional reporting.
• Support grant development and reporting through data analysis, evaluation support, and written narratives.

Assessment and Program Evaluation

• Provide leadership for learning outcomes assessment and assist faculty and program directors with developing measurable outcomes, assessment methods, and improvement strategies.
• Analyze assessment findings and communicate results to faculty, administrators, and other stakeholders.
• Support academic programs in meeting regional and programmatic accreditation expectations.
• Coordinate institutional surveys, including student engagement, graduate, employer, and other surveys.
• Develop evaluation plans for federal, state, and institutional grants.
• Provide research and supporting data for grant applications and analyze data needed for grant reporting.
• Assist faculty, staff, and administrators with strategic planning and assessment processes.

Leadership and Administration

• Directly supervise the Data Analyst in the Office of Institutional Effectiveness and Research, including assigning and reviewing work and supporting accurate, timely reporting of institutional data.
• Coordinate with Information Technology staff who support institutional reporting.
• Oversee the administration of college-wide course evaluations.
• Serve as the primary institutional contact for research involving College faculty, staff, or students and help ensure compliance with institutional and federal human-subjects research requirements.
• Chair or participate in college committees related to assessment, course evaluation, strategic planning, data governance, institutional review, general education, and student success.
• Manage the Institutional Effectiveness and Research webpage
• Performs other duties as assigned in support of Institutional Research operations and the College’s mission

Minimum Qualifications

• Bachelor's degree in educational psychology, public administration, economics, statistics, business administration, data science, social science, or a closely related field.
  
• At least five years of relevant experience in institutional or policy research, data analysis, program evaluation, grant development or reporting, database programming, statistical analysis, or management of state- or federally funded programs.

Preferred Qualifications

• Master's degree in educational psychology, public administration, economics, statistics, business administration, data science, social science, or a closely related field.
  
• Experience in institutional research, institutional effectiveness, assessment, or program evaluation within higher education.
  
• Experience with state, federal, accreditation, or grant-related reporting.
  
• Experience supervising staff or coordinating data and reporting work across departments.
  

Knowledge, Skills, and Abilities

• Knowledge of data modeling, data-cleaning methods, statistical analysis, and data management.
  
• Experience with analytical or database languages such as SQL, DAX, SAS, R, Python, or comparable tools.
  
• Proficiency with applications such as Excel, Power BI, PowerPoint, Power Automate, database systems, statistical software, or similar platforms.
  
• Knowledge of inferential statistics, quasi-experimental analysis, qualitative research, survey design, program evaluation, and data-visualization practices.
  
• Ability to translate complex data and research findings into clear, useful information for technical and non-technical audiences.
  
• Excellent written and verbal communication skills.
  
• Ability to manage multiple projects and reporting deadlines with a high degree of accuracy.
  
• Ability to work independently and collaborate effectively with faculty, staff, administrators, and external stakeholders.

In order to be considered for the position, the following items must be uploaded:

• Application - with 3 complete Professional references
• Resume

Incomplete applications will not be considered.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

Roane State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

A summary of our benefits: BENEFITS SUMMARY.pdf