Electro-Mechanical Field Service Technician

Electro-Mechanical Field Service Technician

Location: Austin/San Antonio, TX
Job Status: Full-Time
FLSA Status: Non-Exempt
Reports to: Field Service Staff Manager
Travel Requirements: Up to 80%. Must have valid driver’s license and clean driving record

About INNIO Group

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression. INNIO employs over 5,000 people worldwide and is committed to moving energy forward. 

Position Summary

Ready to power the future? As an Electro-Mechanical FST, you’ll get hands-on with cutting-edge, high-performance Jenbacher gas engines (0.25-9.5 MW) – supporting critical energy solutions across industries and working with innovative fuel sources like biogas, landfill gas, coal mine gas, and more.

This is more than a job – it’s a chance to build skills, solve real-world challenges, and work on something new every day.  You’ll dive into advanced troubleshooting, commissioning, maintenance, and overhauls, gaining deep expertise across both mechanical and electrical systems in a fast-paced, field-based environment. 

Essential Functions

• Perform hands-on service activities according to engine maintenance protocols (e.g., replacing filters, conducting inspections, taking measurements).
• Execute minor repairs and address issues beyond planned maintenance.
• Troubleshoot mechanical, electrical, and electronic failures, analyze historical engine data, and propose solutions.
• Coordinate with third-party suppliers as needed.
• Collaborate effectively with colleagues, subcontractors, and customers—both independently and as part of a team.
• Communicate planned service activities and provide maintenance progress updates.
• Take ownership of assigned sites and customers, proactively working to maximize engine reliability and great customer service.
• Prepare detailed technical reports, including actions taken, materials used, and recommendations for follow-up.
• Maintain tools, critical spare parts, and company vehicles in good condition.
• Complete timesheets, expense reports, EHS forms, and job reports promptly.
• Adhere to all Environmental Health and Safety (EHS) policies and procedures.

Eligibility Requirements

• Prior field technician experience (automotive, power generation, heavy equipment, ships, aviation or diesel engines).
• Analytical troubleshooting skills.
• Willingness to travel up to 80% of the time, including overnight stays.
• High School Diploma or GED required.

• Valid driver’s license and clean driving record.
• Ability to work remotely as needed.
• Legal authorization to work in the U.S. (no visa sponsorship available).
• Ability to meet company vehicle insurability standards.

Preferred Skills & Attributes (Training available)

• Experience with Jenbacher, natural gas, or reciprocating engines.
• Strong electrical skills (e.g., wiring panels and alternators).
• Ability to interpret wiring diagrams and mechanical drawings.
• PLC (Programmable Logic Controller) knowledge.
• Background in power generation applications.
• Ability to understand, implement, and communicate technical procedures.
• Strong analytical, problem-solving, and organizational skills.
• Excellent customer focus and interpersonal skills.
• Proficiency with computers and logic controls software.
• Excellent English communication skills, both written and verbal.

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Frequently lift, carry, push, and pull tools, equipment, and materials up to 50 lbs.; occasionally move heavier items with assistance or mechanical lifting devices.
• Stand, walk, climb ladders and stairs, work at heights, and navigate uneven surfaces for extended periods.
• Frequently kneel, crouch, crawl, squat, and work in confined spaces.
• Use hand tools, power tools, testing equipment, and precision instruments requiring manual dexterity and fine motor skills.
• Read gauges, schematics, drawings, and technical documents; identify wiring, indicators, and safety markings.
• Hear verbal instructions, alarms, warning signals, and equipment sounds in industrial environments.
• Work in varying environmental conditions, including extreme temperatures, inclement weather, noise, vibration, dust, chemicals, and energized equipment.
• Travel frequently by vehicle and air, including transporting tools, testing equipment, and personal protective equipment (PPE).
• Wear required PPE, including hard hats, safety glasses, hearing protection, respiratory protection (when medically qualified), arc-flash PPE, fall protection equipment, safety footwear, and protective gloves.

• $60,240 to $90,360 (Varies depending on relevancy of experience, technical certifications, and other job-related criteria).  

Career Growth & Advancement

At INNIO, we are committed to helping our employees build long-term careers within Field Service.  Our structured and transparent career path supports both mechanical and electrical development tracks, giving techs the flexibility to grow based on their skills and interests.  All employees start as a Field Service Technician, with advancement opportunities through four core levels: 

In addition to these levels, employees can achieve milestone certifications and skill advancements along the way that recognize progress and reward your professional growth!  Advancement is based on a combination of technical competency, certifications, and hands-on experience, supported by:

• Robust training programs
• Clear performance expectations
• Regular promotion-eligibility reviews

This approach ensures employees have the support, visibility, and opportunity to progress – whether advancing as technical experts or pursuing leadership & management roles within the organization.

Benefits & Perks

INNIO provides a comprehensive and competitive benefit package to all full-time employees starting Day 1!

• Medical, Dental & Vision: Coverage for you, your spouse and children until age 26 (PPO and HDHP options).
• Savings Accounts: HSA with company match, Health Care FSA, Limited Purpose FSA, and Dependent Care FSA.
• Insurance Coverage: Company-paid Life & AD&D, plus voluntary options for self, spouse, and children.
• Disability: Company-paid Short-Term Disability and Voluntary Long-Term Disability.
• Retirement: 401(k) with immediate eligibility, company match, profit sharing, and diverse investment options.
• Paid Time Off: Vacation, personal illness, and personal business time off, plus time off to care for a family member.
• Paid Holidays: In addition to paid time off.
• Wellness & Support: EAP, fitness reimbursement, weight management, tobacco cessation, Calm Health, Maven Maternity, One Pass Select.
• Additional Benefits: FREE digital physical therapy and pelvic health programs through Sword Health.

Ready to join a team that’s powering a better future? Apply now!