Director of Credentialing

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

Our Higher Ed team is actively seeking a Director of Credentialing to join our Product & Platform team. 

How can you make an impact?

The Director of Credentialing is responsible for the creation and execution of Higher Education’s inaugural product strategy into a diverse and complex market. Adopting an entrepreneurial spirit, you will shape how credentials create value for learners, employers, and the institution by aligning academic offerings with evolving workforce needs and educational innovation. This role is the future of McGraw Hill’s product team, specifically by advancing the organization into emerging opportunities, markets, and products outside of our core higher education. 

This new position works remotely within the United States from your home office. Travel is expected up to 25 percent of the year. Candidates must permanently reside within the United States to be considered for this position. 

What you'll be doing: 

• Innovate and execute a multi-year product strategy aimed at unlocking financial growth opportunities in new markets within the higher education and adjacent markets across multiple channels.  

• Evaluate the competitive landscape, emerging industry trends, and regulatory shifts to proactively inform and refine product strategy.  
• Establish policies, standards, and lifecycle processes for credential creation, issuance, maintenance, and verification. 
• Lead innovation in credential models, including digital credentials, alternate pathways, and emerging formats. 

• Author complex business cases and persuade stakeholders on strategy to secure funding from MHE’s CEO and owners. 

• Translate market research and customer insights into innovative product strategies, including strategic partnerships, that drive growth, differentiation, and long-term success.  

• Leverage business acumen, interpersonal skills, and enterprise expertise to build and align cross-functional teams—including product, sales, marketing, and customer success—to ensure product-market fit and seamless go-to-market execution.  

• Serve as a champion for product initiatives at all organizational levels, delivering compelling presentations and securing buy-in from senior leadership and key stakeholders. 

What you will bring to the role (7+ years in the following):

• "Blue Sky" Product Strategy: Demonstrated success in delivering innovative enterprise products. 
• Strategic Data Analysis and Market Innovation: Demonstrated expertise in analyzing complex data sets to inform strategic planning and drive product innovation in competitive and saturated markets.  

• Financial Leadership and P&L Oversight: Proven ability to create, manage, and optimize P&L frameworks to capitalize on new market opportunities and ensure sustainable financial growth.  

• Compelling Product Advocacy and Storytelling: Exceptional presentation and storytelling skills, with a track record of pitching transformative product ideas to diverse audiences, including senior leadership and external partners.  

• Cross-Organizational Collaboration: Extensive experience in fostering collaboration across organizational levels and functions, effectively aligning teams to achieve strategic objectives.  

• Executive Leadership and Strategic Problem-Solving: Strong leadership capabilities, combining strategic thinking and problem-solving to influence, motivate, and drive results across complex organizational structures.  

• Agility in Dynamic Environments: Adept at navigating ambiguity and adapting quickly to shifting market conditions, ensuring resilience and innovation in fast-paced environments. 

Preferred Experience and Skills  

• Experience in higher education ecosystem 

• Experience in creating, managing, or selling credentialing offers across channels 

• Consultancy experience 

• Desire to build own business as general manager within McGraw Hill   

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The salary pay range for this position is between $90,000-$170,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.