Director of Client Acquisition

A Director of Client Acquisition leads the acquisition strategy for a collections agency, balancing aggressive portfolio growth with strict regulatory compliance.

Position Overview

• Role Type: Full-Time / Leadership
• Reports To: President, Director of Operations
• Core Mission: Drive top-line revenue by acquiring new clients

Key Responsibilities

• Business Development: Identify and secure new institutional contracts, debt portfolios, or B2B accounts from banks, lenders, healthcare systems, or commercial enterprises.
• Strategy & Quotas: Design and execute annual sales plans, revenue targets, and market penetration strategies tailored to debt collection.
• Cross-Functional Alignment: Partner closely with the Director of Operations portfolios match operational capacity, realistic recovery rates, and compliance standards.
• Client Relationship Management: Build and maintain high-level relationships with clients.

Required Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Finance, Economics, or Marketing (MBA is a strong plus).
• Experience: 7 to 10+ years within the debt collection sector.
• Industry Knowledge: Deep understanding of contingency collections, and financial services compliance.
• Technical Skills: Financial modeling, pipeline forecasting, and Microsoft Office.
• Soft Skills: Strong executive presence, high-stakes negotiation, strategic thinking, and cross-departmental coordination.