Director, Compliance Part D / Pharmacy Oversight

Responsibilities

The Compliance Director for Pharmacy and Part D Oversight is responsible for leading, developing, and maintaining a comprehensive compliance program that ensures adherence to federal and state regulations governing pharmacy operations and Medicare Part D. This role provides strategic direction, oversight, and subject matter expertise to safeguard organizational integrity, reduce regulatory risk, and promote a culture of compliance across all pharmacy and Part D functions.

Essential Functions and Work Responsibilities

Functional Category: Compliance

Estimated Percent of time Spent – 100%

Key Responsibilities:

Regulatory Compliance & Oversight

• Lead the design, implementation, and continuous improvement of the organization’s pharmacy and Medicare Part D compliance program.
• Monitor and interpret federal and state regulatory requirements, including CMS Part D regulations, DEA, FDA, and state board of pharmacy rules.
• Ensure organizational policies, procedures, and operational workflows align with applicable laws, CMS guidance, and industry best practices.
• Oversee compliance with pharmacy and Part D quality reporting, formulary management, medication errors, medication related appeals and grievances, pharmacy licensure, and pharmacy operations.

Audit & Monitoring

• Develop and execute annual compliance audits and monitoring plans for pharmacy and Part D operations.
• Prepare for and Lead/Participate in CMS program audits, mock audits, and internal readiness reviews.
• Identify compliance gaps, root causes, and corrective action plans; track remediation to completion.
• Oversee delegated entity oversight, including credentialing, monitoring, and performance evaluation of PBMs, pharmacies, and other vendors.
• Assist with organizational matters regarding 1/3rd audits. 

Risk Management

• Conduct ongoing risk assessments related to pharmacy operations, Part D benefit administration, and delegated functions.
• Advise executive leadership on emerging risks, regulatory changes, and operational vulnerabilities.
• Implement controls to mitigate compliance risks and ensure sustainable adherence.

Training & Education

• Develop and deliver compliance training programs for pharmacy staff, clinical teams, and leadership as needed.
• Ensure employees understand regulatory obligations, reporting mechanisms, and compliance expectations.
• Attend and participate in relevant pharmacy and Part D committees via external partners such as NPA.
• Govern an internal Part D committee with oversight of Part D Fraud Waste and Abuse (FWA) reviewing areas such as medication utilization, medical documentation, and PBM oversight.

Reporting & Governance

• Serve as the compliance liaison for pharmacy and Part D matters with CMS, state regulators, PBMs, and internal stakeholders.
• Prepare compliance reports for executive leadership, compliance committees, and the board.
• Maintain documentation and evidence of compliance activities, audit results, and corrective actions.

Cross Functional Collaboration

• Partner with pharmacy operations, clinical teams, quality, legal, IT, and vendor management to ensure compliant processes and systems.
• Support product development, formulary changes, and benefit design with regulatory guidance.
• Collaborate with data analytics teams to monitor key compliance metrics and identify trends.

Travel Requirements

Travel

Estimated Percent of time Spent – 15%

• Travel between local InnovAge worksites
• Travel to client and potential client homes and/or other off-site locations
• Overnight travel out of state

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

REQUIRED

Education 

• Bachelor’s degree required; advanced degree (PharmD, MBA, MHA, JD) preferred.
• 7–10+ years of experience in pharmacy compliance, Medicare Part D operations, PBM oversight, or related regulatory roles.
• Strong knowledge of CMS Part D regulations, pharmacy benefit administration, and healthcare compliance frameworks.
• Experience leading audits, managing corrective action plans, and interacting with regulators.

Skills & Competencies

• Deep understanding of pharmacy operations, formulary management, utilization management, and claims processing.
• Strong analytical, investigative, and problem solving skills.
• Excellent communication and leadership abilities.
• Ability to influence cross functional teams and drive compliance culture.
• High integrity, sound judgment, and commitment to ethical conduct.

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

Posted Pay Range

Additional Information

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity.  InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida ApplicantsThis position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.For more information, please visit the Clearinghouse Education and Awareness website:  https://info.flclearinghouse.com

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Fraud Disclaimer

InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.

Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com. 

At no point in our hiring process will InnovAge:

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us, and we appreciate your interest in joining InnovAge.