Director, Channel Sales - Americas

 Posted 4 months ago
     
10+ years experience
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AI Summary

This role is responsible for developing, executing, and scaling the channel partner strategy across the Americas to accelerate revenue growth for SaaS solutions, leading partner recruitment, enablement, and joint go-to-market execution. Key duties include developing the channel sales strategy, managing partner relationships, overseeing onboarding and training, and owning channel revenue targets and pipeline development metrics.

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Position Overview 

The Director, Channel Sales for the Americas market is responsible for developing, executing, and scaling the company’s channel partner strategy to accelerate revenue growth for our SaaS solutions. This role will lead all aspects of partner recruitment, enablement, performance management, and joint go-to-market execution. The ideal candidate brings deep experience building high performing channel ecosystems within a SaaS environment, strong commercial acumen, and the ability to collaborate cross functionally to drive measurable results. The ideal candidate brings deep experience building high performing channel ecosystems within a SaaS environment, strong commercial acumen, and the ability to collaborate cross functionally to drive measurable results. 

Key Responsibilities 

Channel Strategy & Leadership 

  • Develop and execute a comprehensive channel sales strategy aligned with company revenue goals focused on the Americas market. 

  • Identify, recruit, and onboard high value partners including VARs, MSPs, GSIs, ISVs, and referral partners. 

  • Establish scalable partner programs, incentives, and performance frameworks to drive predictable pipeline and revenue. 

  • Lead quarterly and annual planning for channel sales, including forecasting, territory alignment, and partner segmentation. 

Partner Management & Enablement 

  • Build strong, trust based relationships with key partners and executive stakeholders. 

  • Oversee partner onboarding, training, and certification programs to ensure product readiness and sales effectiveness. 

  • Collaborate with marketing to develop comarketing initiatives, partner campaigns, and joint value propositions. 

  • Support partners in opportunity development, deal structuring, and navigating the sales cycle. 

Revenue Growth & Performance 

  • Own channel revenue targets and pipeline development metrics. 

  • Monitor partner performance, analyze trends, and implement corrective actions when needed. 

  • Drive partner accountability through business reviews, KPIs, and structured performance management. 

  • Ensure accurate reporting of partner activity, forecasts, and deal progression. 

Cross Functional Collaboration 

  • Work closely with Product, Marketing, Customer Success, and Sales Operations to align channel initiatives with company priorities. 

  • Provide market and partner feedback to inform product roadmap and competitive positioning. 

  • Partner with Finance and Legal to structure agreements, pricing models, and program policies. 

Qualifications 

Required 

  • 8+ years of experience in channel sales, partner management, or business development within a SaaS or cloud based technology company. 

  • Proven success building and scaling channel programs that drive measurable revenue growth. 

  • Strong understanding of SaaS sales cycles, partner economics, and indirect go-to-market models. 

  • Demonstrated ability to influence and collaborate with internal and external executive stakeholders. 

  • Excellent communication, negotiation, and relationship building skills. 

  • Experience with CRM and partner management tools (e.g., Salesforce, PRM platforms). 

Preferred 

  • Experience in a high growth or startup SaaS environment. 

  • Background working with global partners or multiregional channel ecosystems. 

What we offer

  • Work location is Remote, USA.

  • Competitive compensation including stock-based options

  • Flexible PTO and paid holidays

  • 401(k) with employer matching

  • Comprehensive Health insurance package including 100% employer-paid medical coverage

  • Up to 12 weeks of Parental Leave

  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid

  • Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings

  • Open door policy and casual dress code

  • We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

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