Director Center Integration

Job Title:
Director, Center Integration

Job Type: Full-Time, Salary

Reports To: VP, Center Integration

About BrightPath Kids / Busy Bees

Busy Bees North America is a fast-growing early childhood education organization operating 270+ centers across the United States and Canada. Busy Bees aims to be the employer of choice in every market where we operate. We know that our people are critical in giving children their best start in life, delivering a rich learning experience in a safe environment.

We Thrive Together - At Busy Bees North America, we show up for  each other. We are one team built on collaboration, trust, respect and support. Together we create a place where our team members feel valued and set up for success. We empower and support each other to do our best work. When our team thrives, our children and families thrive.

Position Overview

Under the direction of the Vice President, Center Integration, the Director, Center Integration leads the operational integration, launch, and stabilization of both newly developed and acquired Busy Bees North America (BBNA) centers. This role partners closely with field leadership, corporate support functions, and project teams to ensure successful transition, operational readiness, enrollment growth, system implementation, and long-term operational success.

The Director, Center Integration is responsible for supporting centers through periods of significant change, including acquisitions, new center openings, and operational transitions. This role drives integration planning and execution, supports leadership teams through onboarding and change management, mitigates operational risks, and ensures alignment with BBNA standards, systems, policies, and performance expectations. The position serves as a critical liaison between center operations, field leadership, and corporate partners through stabilization and handoff to ongoing operations.

Key Responsibilities

Integration Strategy, Planning & Execution
• Lead the operational integration of newly developed and acquired centers from initial planning through stabilization and transition to business-as-usual operations.
• Participate in due diligence activities for acquisitions, including document reviews, operational assessments, and cross-functional discussions to identify opportunities, risks, and integration requirements.
• Partner with Project Management and cross-functional teams to develop, customize, and execute integration plans based on each center's unique operational needs and market dynamics.
• Monitor execution risks, dependencies, and project timelines while ensuring operational continuity throughout the integration process.
• Ensure completion of all integration, pre-opening, and operational readiness checklists.

Center Launch & Operational Readiness
• Lead operational readiness and launch activities for new centers to ensure successful openings, compliance with company standards, and readiness for enrollment growth.
• Oversee implementation and conversion of operational systems, processes, and tools for both new and acquired centers.
• Coordinate with Marketing, Purchasing, Operations, Human Resources, and other support functions to support staffing readiness, community engagement, enrollment strategies, and operational setup.
• Ensure centers are prepared to operate effectively from opening day through stabilization.

Leadership Support & Change Management
• Support onboarding and development of new Center Directors through coaching, mentoring, and hands-on operational guidance.
• Serve as a trusted advisor and resource for Center Directors during integration, launch, and post-transition periods.
• Partner with support teams and operational leaders to identify and address change acceptance challenges and implement effective change management strategies.
• Facilitate communication and alignment among center staff, local leadership, and corporate partners to support successful transitions.

Performance, Enrollment & Financial Results
• Monitor enrollment growth, lead conversion, operational metrics, financial performance, and staffing effectiveness during startup and integration periods.
• Support forecasting, financial planning, talent assessment, workforce planning, and achievement of enrollment and performance goals.
• Maintain accountability for post-acquisition and post-opening operational performance until centers reach defined stabilization and maturity milestones.
• Develop transition and handoff plans to support long-term operational ownership by field leadership.

Operational Support & Problem Resolution
• Provide hands-on post-opening and post-acquisition support to address operational challenges, stakeholder concerns, and performance gaps.
• Act as a liaison between centers and internal business partners to ensure timely resolution of issues.
• Identify and resolve complex, cross-functional operational challenges unique to each center, acquisition, or market.
• Track and report integration, launch, and stabilization progress in partnership with Project Management and executive leadership.

Continuous Improvement
• Evaluate integration and launch outcomes to identify best practices and opportunities for process improvement.
• Recommend enhancements to operational readiness, integration methodologies, onboarding programs, and center transition processes.
• Contribute to the development and standardization of scalable integration frameworks across BBNA.

Additional Functions
• May have non-integration-related responsibilities on a day-to-day basis as assigned by the Vice President, Center Integration.

Qualifications

Knowledge, Skills, and Abilities

Education & Experience

•  Bachelor’s degree in Business, Early Childhood Education, Operations Management, or a related field, or an equivalent combination of education and progressively responsible experience.
• Minimum seven (7) years of progressively responsible experience in operations, integration, project management, business transformation, center leadership, or related functions.
• Experience leading operational integrations, acquisitions, multi-site operations, new business launches, or large-scale organizational change initiatives preferred.
• Demonstrated leadership experience in an education, childcare, retail, hospitality, healthcare, franchise, or similarly multi-unit operating environment preferred.

Specialized Training
None.

Certification/Licensure
None.

 What Success Looks Like

 Physical Demands & Work Environment

Why Join Us?

We are dedicated to giving children the best start in life, and you’ll be part of that purpose every day. We offer:

Busy Bees North America is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.