Digital Producer

We are a fast-moving digital agency operating at the intersection of creativity, strategy, and performance. We help brands grow through strategy, content, creative, social media, influencer marketing, digital advertising, and performance marketing, bringing together multidisciplinary teams to execute high-quality work across a wide range of digital channels.

We've teamed up with Handoff to bring on a Digital Producer who will help keep client work organized, appropriately resourced, and moving successfully from kickoff through delivery. You'll partner closely with Account Management, Creative, Digital, Development, and external production partners to manage timelines, budgets, resources, and deliverables across websites, paid media campaigns, social campaigns, video productions, digital advertising initiatives, and integrated marketing projects.

RESPONSIBILITIES

Project Management & Execution:

• Lead digital and creative projects from kickoff through final delivery.

• Build and maintain project plans, timelines, budgets, allocated hours, and documentation within Workamajig.

• Partner with Account Management and the Senior Creative Manager to understand project goals, priorities, budgets, timelines, scope, and deliverables.

• Lead internal kickoff meetings, production check-ins, and status meetings to keep teams aligned on priorities and next steps.

• Monitor project progress, scope, budgets, and allocated hours throughout the project lifecycle.

• Identify risks, bottlenecks, and potential delivery challenges early and communicate their impact proactively.

• Help teams reprioritize work as business and client needs shift while keeping critical deliverables on track.

• Ensure projects and assets are complete, organized, and ready for client delivery.

Cross-Functional Coordination:

• Coordinate project handoffs across Account Management, Creative, Digital, Development, and Production.

• Keep cross-functional teams aligned on responsibilities, deadlines, dependencies, and next steps.

• Collaborate with designers, developers, strategists, media specialists, content creators, and production partners throughout the project lifecycle.

• Provide clarity when projects become complex or priorities change.

• Identify and remove roadblocks that could prevent teams from delivering work efficiently.

• Maintain clear communication across internal teams and external partners.

Production & Resource Planning:

• Partner with the Senior Creative Manager to evaluate project requirements and determine the appropriate mix of internal resources, freelancers, and external production partners.

• Coordinate freelancer schedules, workloads, assignments, deadlines, revision cycles, and final asset delivery across multiple projects.

• Serve as a primary point of contact for freelance designers, developers, editors, videographers, writers, photographers, and other production partners.

• Build and maintain strong relationships with freelance and external production resources.

• Help forecast upcoming resource requirements and identify potential capacity constraints.

Digital Marketing Production:

• Coordinate digital production across paid media, social media, websites, video, digital advertising, and integrated marketing campaigns.

• Support the production process from initial planning through execution and delivery.

• Review deliverables for completeness, quality, and production readiness before internal review.

• Identify feasibility concerns and production risks before work begins.

• Partner with creative and digital teams to ensure project requirements are understood and appropriately scoped.

• Help maintain consistency and quality across digital deliverables.

Workflow & Process Optimization:

• Identify opportunities to improve project workflows, communication, and production efficiency.

• Evaluate recurring bottlenecks and recommend practical improvements to how projects are managed and delivered.

• Embrace AI and automation tools that can improve project coordination and digital marketing production.

• Partner with the Director of Project Management to continuously improve project management processes and production workflows.

• Support improvements to resource planning and overall agency efficiency.

• Help establish repeatable processes that allow teams to work more effectively as project volume and complexity increase.

ABOUT YOU

• 3+ years of experience in digital production, digital marketing, project management, creative operations, or a similar role.

• Experience managing multiple client-facing projects simultaneously in a fast-paced environment.

• Strong understanding of digital marketing production, creative workflows, and digital advertising.

• Hands-on experience managing project timelines, budgets, production schedules, deliverables, and changing priorities.

• Experience coordinating cross-functional teams, freelancers, external vendors, and production partners.

• Strong organizational skills with the ability to manage multiple moving pieces without losing sight of deadlines or project goals.

• Excellent attention to detail and a high level of ownership over project execution and delivery.

• Strong written and verbal communication skills with the ability to keep different stakeholders aligned.

• Strong relationship-management skills across internal teams, clients, freelancers, and external partners.

• Highly proactive and resourceful approach to identifying bottlenecks and solving problems before they affect delivery.

• Comfortable context switching between projects and balancing detailed execution with the broader project picture.

NICE TO HAVE

• Previous experience working in a digital marketing, advertising, creative, or integrated agency environment.

• Hands-on experience with Workamajig.

• Experience with other project management, resource-planning, or agency-management platforms.

• Experience coordinating production across websites, paid media, social media, video, and integrated marketing campaigns.

• Experience managing creative or digital freelancers, including designers, developers, writers, editors, videographers, and photographers.

• Experience forecasting production capacity and resource requirements across multiple simultaneous projects.

• Familiarity with creative production processes and collaboration between account, strategy, creative, media, and development teams.

• Experience reviewing creative or digital deliverables for completeness and production readiness.

• Experience improving project management processes, production workflows, or resource-planning systems.

• Familiarity with AI and automation tools used to improve project coordination or digital production workflows.

WHY YOU’LL LOVE IT

• Work across diverse digital projects: You'll help deliver everything from websites and paid media campaigns to social, video, digital advertising, and integrated marketing initiatives.

• Collaborate across disciplines: You'll work closely with account managers, creatives, developers, strategists, media specialists, and production partners.

• Own projects from start to finish: You'll have meaningful responsibility for keeping projects organized, properly resourced, and moving successfully through delivery.

• Bring structure to creative work: You'll play a central role in turning complex, moving pieces into clear plans that teams can execute.

• Improve how the agency works: You'll have opportunities to identify bottlenecks, refine workflows, and improve production efficiency.

• Explore smarter ways of working: You'll be encouraged to leverage AI, automation, and new tools to strengthen project coordination and digital production.

• Make a visible impact: When projects become unclear or stuck, you'll be one of the people helping create clarity, remove roadblocks, and get great work across the finish line.