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Digital Marketing & Client Support Assistant for a Digital Marketing Agency in Australia (Home Based Part Time)

Posted a year ago

Australia

0-2 years experience

assistant customer-service digital-marketing reporting

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AI Summary

The Digital Marketing & Client Support Assistant will conduct weekly ads performance reporting and manage customer communications, including onboarding and sending service agreements. Additional responsibilities include setting up reporting dashboards and supporting the team with content uploads.

• Conduct Weekly Ads Performance Reporting (Providing Reporting from Meta & Google Ads for Review)
• Sending Customers Emails to Book:
-Check In’s/Reviews-Video Shoots
-Onboarding
• Sending Welcome Emails to New Customers
• Updating Customer Proposals & Service Agreements
• Sending New Customer Service Agreements for Signing (Via Adobe Sign)
• Setting up New Customer reporting Dashboards (In Agency Analytics)
• Uploading Meta Ad Campaigns• Monitor & Support our General Business Email Inbox
• Supporting the team with uploading Content (As Required)