Digital Marketing & Admin Assistant

Position Overview

We are looking for a Digital Marketing & Admin Assistant to support digital marketing activities, CRM management, client communication, lead generation, and general administration.

The ideal candidate is organised, detail-oriented, confident with phone and email communication, and able to manage multiple tasks while working independently.

You will be responsible for managing key activities such as the following:

SOCIAL-MEDIA

• Create, develop, and deliver/schedule content
  
• Multi-platform social media management and engagement
  
• Re-purpose content for various social media platforms (Instagram, YouTube, LinkedIn, TikTok, etc.)
  
• Moderate all social media platform comments and POD engagement
  
• Social Media Outreach sequencing and appointment setting
  
• Content creation support and design
  
• Video editing
  
• Blog/content writing
  
• Email marketing
  
• Develop, implement, and manage our social media strategy
  
• Define the most important social media KPIs
  
• Stay up to date with the latest social media best practices and technologies
  

GENERAL ADMIN DUTIES

• Email and phone management
  
• CRM management, including managing CRM workflows, pipelines, automations, campaigns, and client communications.
  
• Checking with contractors and procurement, including invoicing
  
• Assisting with organising webinars
  
• Managing and booking appointments
  
• Organising files and folders
  
• Monthly reporting to the Managing Director on social media performance
  
• Client concierge and telephone point of service
  
• General administrative duties
  

• Minimum 3 years of experience in digital marketing, social media management, and admin support.​
  
• Excellent communication skills, both verbal and written
  
• Experience in various software, including;
  
  • GoHighLevel
    
  • Microsoft Office (Outlook, Word, Excel, and PowerPoint)
    
  • SharePoint & OneDrive, Canva, Premiere Pro
    
• Experience dealing with a fast-paced environment
  
• Experience in digital marketing across all social media platforms is a must
  
  • Instagram, YouTube, LinkedIn, TikTok, etc.
    
• Experience in social media engagement, content creation, and database management
  
• Graphic Design and Video Editing experience
  
• Proactive, results-driven, efficient, process-oriented, and an organiser of all things
  
• Degree qualified (+)