Destination Coordination Consultant

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Description

We are looking for organized, service-minded individuals interested in supporting clients as they research, select, and arrange vacation experiences. This remote opportunity is ideal for individuals who enjoy working with people, coordinating important details, and finding practical solutions to meet different client needs.

As a Destination Coordination Consultant, you will assist travelers throughout the vacation planning process by researching destinations, comparing available services, coordinating requested reservations, and providing helpful information before departure.

The variety of experiences you may assist with includes all-inclusive resorts, cruises, family vacations, luxury accommodations, romantic escapes, destination celebrations, group trips, guided tours, and international holidays.

Areas of Responsibility

• Review incoming vacation inquiries and determine the type of assistance requested
• Consult with clients to understand their destination interests, preferred dates, budget considerations, and vacation expectations
• Research potential destinations and identify experiences that align with client priorities
• Compare accommodations, cruise itineraries, vacation packages, transportation, tours, and activities
• Evaluate supplier availability, package features, amenities, and applicable reservation conditions
• Organize research findings and prepare vacation options for client review
• Communicate recommendations clearly and provide information to support client decisions
• Assist with arranging selected vacation services through approved supplier platforms
• Confirm the accuracy of traveler names, dates, accommodations, and requested services
• Maintain detailed electronic records of client preferences, communications, and reservations
• Organize booking confirmations, itinerary documents, and important reservation information
• Track required deposits, payment schedules, and other booking deadlines
• Follow up on outstanding client decisions and information needed to complete arrangements
• Communicate relevant reservation updates and preparation details before departure
• Provide assistance with general questions, standard booking changes, and service-related concerns
• Maintain awareness of destination developments, supplier promotions, and available vacation products
• Participate in continued education to improve destination knowledge and coordination skills

Skills & Candidate Requirements

• Customer-focused approach with a commitment to providing dependable assistance
• Strong written and verbal communication abilities
• Ability to gather information and understand individual client requirements
• Effective research and analytical skills
• Comfortable comparing services and identifying appropriate options
• Excellent organization and attention to detail
• Ability to prioritize tasks and manage multiple active requests
• Consistent follow-through on deadlines and client communications
• Professional approach to problem-solving and service coordination
• Comfortable managing responsibilities independently in a remote environment
• Basic proficiency with computers, email, internet research, and online applications
• Willingness to learn reservation software and supplier booking systems
• Reliable internet connection and access to a compatible computer or device
• Interest in developing new skills through training and ongoing education
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or another qualifying region

Training & Industry Knowledge

• Vacation planning procedures and destination research
• Client consultations and identifying vacation requirements
• Resort accommodations, cruise products, and vacation packages
• Supplier relationships and professional booking resources
• Reservation processing and confirmation procedures
• Reviewing pricing, inclusions, and booking conditions
• Managing travel documentation and client records
• Customer communication and reservation follow-up
• Tracking payment schedules and important deadlines
• Professional certification opportunities
• Continued destination, supplier, and industry education

Opportunity Features

• Remote opportunity with flexibility to work from an eligible location
• Part-time and full-time scheduling options
• No previous travel industry experience required
• Access to introductory training and ongoing educational materials
• Professional supplier resources and reservation platforms
• Opportunities to develop research, client communication, organization, coordination, and sales skills
• Experience assisting with a variety of domestic and international vacation arrangements
• Travel-related discounts and supplier benefits where applicable
• Virtual team resources and professional development opportunities
• Ability to expand industry knowledge and take on additional responsibilities as experience grows