Data Entry Clerk - Billing II

Data Entry Clerk - Billing II - Monday to Friday, 7:00 AM to 3:30 PM Pacific

Pay range: $18 - $23 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

Responsibilities

• Research, obtains and enters missing information/demographics for completion of accessions. 
• Conducts data entry for completion of accessions.
• Demonstrates competency in eligibility, billing and receivable systems and associated applications. 
• Informs customers of billing problems/issue findings and resolutions as appropriate.
• Handles sensitive client and patient interactions.   
• Maintains timely, accurate documentation for all appropriate transactions. 
• Reports problems, and errors to management including PHI breaches.
• Ability to work independently and as part of a team.
• Meets the performance goals established for the position in the areas of efficiency, accuracy, quality, patient and client satisfaction and attendance.
• Other duties and tasks as required/cross functional training.

Qualifications

Required Qualifications:
•    High School Diploma; GED or equivalent work experience.  
•    1+ years of Billing Knowledge, Billing Data Entry, Strong Customer Service Skills, and Insurance Payor Knowledge
•    Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills, troubleshooting issues and learning new computer programs.
•    Maintain Compliance and HIPAA standards at all times.
•    Meet or exceed daily production standards. 
•    Meet or exceed daily quality standards.
•    Consistent attendance with ability to meet work schedule including the required training period.
•    Successful completion of the new hire training and demonstrated proficiency required.

Preferred Qualifications: 
•    Some college preferred.
•    Medical terminology knowledge
•    Ability to type and maintain a keying average of 60 WPM.
•    Understands multiple billing requirements across varies payers and states.
•    Ability to work overtime as needed based on departmental needs.

Soft Skills:
•    Ability to work well with a fast-paced team and environment.
•    Ability to adapt to changes. 
•    Ability to have Excellent communication skills, both verbal and written.
•    Ability to multi-task.
 

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.