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The Customer Success Engineer will lead technical onboarding and implementation for direct customers while configuring integrations and APIs. They will also provide hands-on troubleshooting and partner with internal teams to resolve product issues.
About the Role
Bolster is hiring a Customer Success Engineer (CSE) to provide hands-on technical guidance and support to our existing, directly-sold customers — helping them onboard, implement, and get ongoing value from Bolster's platform. This role is scoped entirely to Bolster's own direct customers, but in certain circumstances, may also engage with channel partners.
This is an earlier-in-career, growth-oriented technical position. The product depth and customer-facing skills you build here are the same foundation the TAM role is built on — this CSE role is intentionally designed as our internal feeder track into TAM or a Solutions Engineering role.
Work Authorization: Candidates must be authorized to work in the United States. We are not able to sponsor visas or provide employment-based immigration support for this position now or in the future.
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What we offer:
-Excellent medical, dental, and vision insurance
-Flexible time off + paid holidays.
-Equity + 401(k) plan
Equal Opportunity Employer
Bolster is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
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