Customer Solution Architect, Chemicals, Glass and Energy

Customer Solution Architect, Chemicals, Glass and Energy

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? 

As a Customer Solution Architect within Sales Acceleration, supporting the Chemicals, Glass and Energy, you will be a key individual contributor reporting to the Manager of Sales Acceleration, Chemicals, Glass and Energy. You will empower vertical sales teams and customers by driving adoption of Siemens' Digital Industries (DI) portfolio, with a focus on automation and digitalization solutions. This role maximizes solution and product sales by applying the Digital Thread methodology and leveraging the Challenger Sales Approach to deliver meaningful customer outcomes, and accelerating their realization. You will translate customer insights into effective, cost-efficient solutions that align with the Siemens Sales Engagement Model, serving as a trusted advisor to vertical sales teams and customers.

This position is remote and can be located anywhere in the continental US.

You’ll make an impact by:

• Solution Development & Architecting: Translate complex customer challenges into clear, actionable requirements and work to deliver innovative automation and digitalization solutions that meet their evolving needs.
• Driving Sales Engagement: Independently drive and apply a Sales Engagement Model with your assigned accounts to achieve the sales acceleration targets.
• Trusted Advisory: Serve as a primary technical and strategic advisor to customers and internal sales teams, guiding them through the adoption of Siemens' cutting-edge technologies.
• Cross-Functional Collaboration: Foster strong collaboration with Sales teams, Marketing & Communication, Product Management in the Zone, and other internal stakeholders to ensure seamless value delivery and maximize market opportunities.
• Market & Customer Identification: Identify key and emerging markets and support the definition and identification of target customers across the Digital Industries Automation portfolio nationwide.
• Assessing portfolio/productmarket fit for the instrumentation portfolio: Having a strong knowledge on process industries is essential as you will own the process of portfolio fit with strategic customer markets that have a high willingness to buy.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• 8+ years of proven experience in a technical sales, solution consulting, application engineering, or similar individual contributor role within industrial automation or digitalization
• Strengthening the familiarity with the automation ecosystem 'EPCs and System Integrators'
• Identify opportunities to co-create reference architectures, standards, preferred vendor positions, and reusable engineering approaches that increase Siemens specification rates.
• Familiar with key Tier I, II and Tier III Engineering, Procurement & Construction firms.
• Leverage industry relationships, market knowledge, and professional networks to expand Siemens' visibility and credibility throughout the capital project pursuit ecosystem.
• Translate Siemens' automation, instrumentation, digitalization, and software portfolio into solutions that help capital projects.
• Lead technical strategy and value messaging that aligns Siemens capabilities with the unique needs of process industries such as Oil & Gas, LNG, Chemicals, Petrochemicals, Hydrogen, Carbon Capture, Power Generation, and Energy Transition projects.
• Drive cross-business-unit collaboration to present a unified Siemens solution strategy spanning Process Automation, Instrumentation, Digital Industries Software, Industrial Communications, AI, and Digital Twin offerings.
• Experience working with End Users, primarily in process and energy-oriented industries, such as oil and gas, chemicals, hydrogen, carbon capture, LNG to name a few
• Technical expertise in Siemens Industrial Automation and Digitalization Portfolio, with a proven track record of applying these technologies to solve complex customer problems
• Comprehensive knowledge of industrial automation market drivers, trends, and evolving customer needs, particularly in the context of digital transformation
• Exceptional customer interaction, presentation, and negotiation skills, with a strong customer-centric approach
• Experience with various project collaboration models and sales processes
• Excellent verbal, written and time management skills
• Willingness and ability to travel domestically up to 35%, with occasional international travel
• Legal authorization to work in the United States permanently, without company sponsorship now or in the future

Preferred Qualifications:

• 10+ years of experience in process automation, industrial digitalization, ecosystem business development, solution consulting, application engineering, or technical sales.
• Existing relationships within North American process-industry ecosystem, including EPC’s and system integrators.
• Experience supporting capital projects during concept, FEED, detailed engineering, procurement, construction, or commissioning phases.
• Deep familiarity with one or more CGE segments including Oil & Gas, LNG, Chemicals, Petrochemicals, Energy Transition, Hydrogen, Carbon Capture, Power Generation, or related industries.
• Proven ability to navigate complex stakeholder environments and influence technical standards before projects reach the bid stage.
• Strong executive presence with the ability to engage both C-suite leaders and hands-on engineering teams.
• Bachelor's degree in Engineering, Computer Science, or a related technical field
• Strategic Agility: Ability to foresee future trends in industrial automation and digitalization, contributing to competitive and breakthrough strategies and plans, and influencing outcomes without direct authority
• Business Acumen: Deep understanding of business operations and market dynamics, with knowledge of current and future practices, trends, and information impacting the industrial business landscape
• Organizational Agility: Knows how to get things done through formal and informal networks. Works effectively in a matrix structure to exploit opportunities. Rallies the team behind the right opportunities and initiatives
• Exceptional Customer Focus: A dedication to understanding and meeting customer needs, leveraging insights to drive continuous improvement in products, solutions, and services
• High Degree of Professional Ownership: Demonstrate strong personal accountability and take initiative to drive projects to completion, even in large, complex working groups
• Proven ability to work autonomously and thrive in a remote, virtual work environment

This role is not about responding to opportunities. It is about creating them. You will help shape how major capital projects are designed, specified, and delivered across North America's leading process industries. Your impact will be measured not only in revenue, but in the long-term market influence and strategic partnerships you create for Siemens.

Create a better #TomorrowWithUs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose, adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us

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