Customer Sales Analyst - Ahold Delhaize

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner that Plays to Win and is acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! The Customer Sales Analyst (CSA) is an internal sales role that delivers business insights and recommendations to drive top-line growth for the Ahold Delhaize USA Customer Business Teams. Through category research and analysis, the CSA transforms customer, consumer, and internal data into actionable insights that improve business performance. In partnership with the customer business team and sales execution organization, the CSA identifies and addresses new and existing growth opportunities across all Kraft Heinz categories and business teams supporting Ahold Delhaize USA. This position applies category management principles to identify business opportunities and evaluate key sales levers, including promotion, pricing, distribution, and assortment. The CSA also leads information and training activities, manages data to support sales planning, and continuously improves the process of delivering sales intelligence to the team. The ideal candidate can translate data from multiple sources into actionable insights and is proficient in Microsoft Power BI. If you’re looking for an opportunity to make an impact at scale, come grow with us!

Essential Functions & Responsibilities

· Subject-matter expert in analyzing syndicated, internal shipment, supply chain, and other data to generate actionable insights and recommendations across key sales levers, including distribution and assortment, pricing, and promotion.

· Strong problem-solving skills with the ability to identify trends and actionable insights from large datasets.

· Ensures that the customer, consumer, and category insights are delivered effectively.

· Conducts quarterly and annual category reviews and periodic assessments.

· Pulls relevant data and information to build effective selling stories.

· Develops impactful customer specific selling stories that reflect key category business building initiatives.

Expected Experience & Required Skills

· Advanced MS Excel expertise for sales analysis, leveraging a capabilities that includes Power Query for multi-source data consolidation, complex arrays (XLOOKUP, INDEX/MATCH) for dynamic relational mapping, advanced Pivot Tables for dimensional aggregation, and Slicers to build interactive executive dashboards among other advanced functions.

· Ability to interpret data from various data sources and derive actionable insights to help guide the customer business team

· Strong sales background with knowledge of business processes and category management

· Ability to work within a Customer Business Team framework and collaborate with cross-functional teams.

· Ability to plan, organize and set/achieve priorities when performing work

· Excellent communication skills (written, verbal, presentation)

Preferred Experience & Skills

· Strong analytical skills with proficiency building reporting and visuals in Microsoft Power BI

· Knowledge of Python or R for data manipulation and predictive analysis

· Knowledge of SQL for querying databases, joining tables and optimizing database performance

· Proficient in DAX calculations, data cleaning and modeling

Work Environment & Schedule

This position is considered a Remote based role that can be performed from a home office Additionally, this role requires the ability to work a salaried, exempt schedule to best execute against customer and internal expectations

Physical Requirements

Physical demands include but not limited to

· Operate a computer and view screens for ~100% of work schedule

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.