Content Operations Lead

About Eneba

At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. 

About the Role

We’re hiring a Content Operations Lead to take ownership of content operations and e-commerce content creation across Eneba and its expanding portfolio of brands (including Snakzy and Refilled, with more to come).

This is not a copywriting role. It’s not a brand or editorial leadership role.

This is a high-ownership, operational leadership position responsible for:Scaling how content is produced, managed, localised, and optimisedLeading and developing a growing team of specialistsTying content operations directly to business performance, automation, and growth.

You’ll operate in a fast-moving, execution-first environment where pace, volume, and impact matter more than polish — and where the right leader can materially reshape how the function works.

About the Team

The Content team currently operates across four functional domains:

Copywriting (on-page, campaigns, newsletters)

Localization (freelance networks, QA, AI-supported workflows)

Content Operations (content maintenance, CMS, process, governance)

E-commerce Content Creation & Management (product creation, optimisation, scale)

This role will own and lead two of those domains:

Content OperationsE-commerce

Content Creation & Management

You’ll report into Content Manager and work closely with SEO, Campaigns, Supply, Product, and Tech teams.

As the organisation grows, this role is expected to grow in scope and influence.

• Lead content operations and e-commerce content creation functions across assigned brands and projects
• Manage and develop a team of junior-to-senior specialists through 1:1s, goal-setting, and performance cycles
• Own content operations workflows, priorities, and delivery timelines
• Drive operational improvements through process optimisation, tooling, and automation
• Partner with SEO, Campaigns, Supply, Product, and Tech teams to support business objectives
• Track performance using defined metrics and ensure alignment with quarterly targets
• Identify opportunities where AI and automation can improve efficiency and scalability

• Minimum requirements
• 2+ years of experience leading teams in content, marketing operations, e-commerce, or similar operational functions
• 4+ years of experience working in content operations, marketing operations, or e-commerce environments
• Experience operating in high-volume digital environments (marketplaces, e-commerce platforms, Blogs, or similar)
• Proven ability to set priorities, manage delivery, and operate at pace
• Experience working cross-functionally with non-content teams

• Knowledge in

• Content operations workflows and CMS-based content management
• Performance metrics and data-driven decision-making (e.g. CR, GMV, delivery efficiency, KPIs)
• Process improvement and operational optimisation
• AI-supported tools or automation used within content or operational workflows
• Multi-project or multi-brand content environments

What it’s like to work at Eneba

*Opportunity to join our Employee Stock Options program.

*Opportunity to help scale a unique product. 

*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.

*Paid volunteering opportunities.

*Work location of your choice: office, remote, opportunity to work and travel.

*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. 

*Please attach CV's in English.

*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice