Communications & PR Manager

NeoWork is looking for a PR & Communications Manager who can help drive earned media, strategic communications, and client account execution across a growing PR agency.This is a hands-on role for someone who can write well, pitch effectively, manage client accounts, and bring sound PR judgment to both proactive campaigns and sensitive communications moments. The person in this role will work closely with senior team members to keep client work moving, turn ideas into clear communications, support earned media execution, and take greater ownership where appropriate.The day-to-day responsibilities will evolve as client needs shift, so this role is best suited for someone who is adaptable, proactive, and comfortable moving between strategy, execution, and account support.

What You'll Do

Earned Media

Bring hands-on media relations experience and a proven track record of generating real, earned editorial results across U.S. and/or LATAM markets. This should be true editorial coverage, not sponsored content, paid placements, or advertorials. You should know how to identify strong story angles, pitch journalists, follow up consistently, and help convert ideas into meaningful coverage.

Writing & Content Development

Write clearly and strategically across PR and communications formats, including press releases, pitches, bylined articles, op-eds, executive and brand messaging, campaign copy, and client updates. Experience writing financial services or tech-related content is a plus. Social media experience is relevant only when it supports campaign amplification, executive visibility, or client communications — it is not a standalone priority for this role.

Client & Campaign Management

Support and/or manage client accounts, campaign timelines, deliverables, and stakeholder alignment across multiple workstreams. Depending on the account, this person may serve as a primary or supporting point of contact for client communications, team calls, agendas, post-meeting wrap-ups, task follow-up, and organized workflows in Asana or similar tools.

Crisis & Reputation Support

Bring experience supporting crisis communications and reputation management, including drafting sensitive messaging, monitoring brand mentions, advising on tone and timing, and helping clients navigate higher-stakes situations with sound judgment and discretion. This requires more than writing under pressure — it requires knowing what to say, what not to say, when to escalate, and how to stay calm in sensitive moments.

Monitoring, Reporting & OKRs

Monitor media activity, track outreach and campaign progress, organize wins and open items, and translate PR execution into clear client-facing updates. This is an important part of our performance-oriented PR approach: helping connect day-to-day work to broader goals, KPIs, OKRs, share of voice, reputation trends, campaign momentum, and client value.

Workflow & Project Coordination

Keep multiple client workstreams organized and moving without constant oversight, using Asana or similar tools to track timelines, deliverables, tasks, and follow-ups. Strong organizational skills are important, but they should complement real PR judgment, media relations experience, and strong writing ability — not substitute for them.

Requirements

• 5+ years of experience in public relations, communications, or a PR agency/account management role
• Native-level or C2-level English fluency is required, with a natural, polished writing and speaking style
• Proven hands-on earned media experience, with a track record of real editorial results in U.S. and/or LATAM markets — sponsored content and paid placements do not qualify
• U.S. media relations experience is a priority; LATAM media experience is a bonus
• Experience identifying story angles, pitching journalists, following up, and converting ideas into meaningful coverage
• Strong writing across PR formats, including press releases, pitches, bylined articles, op-eds, executive and brand messaging, client updates, and campaign copy
• Financial services PR experience is strongly preferred, especially with credit unions, community and regional banks, fintechs, or related financial brands — strong B2B, enterprise tech, or SaaS PR experience may also be a fit
• Experience supporting and/or managing client accounts, campaigns, team calls, agendas, post-meeting recaps, and follow-up items
• Strong judgment around messaging, reputation, and sensitive topics — knowing what to say, what to hold back, and when to escalate
• Ability to monitor media activity, track outreach, organize wins and open items, and translate PR progress into clear client-facing updates
• Strong organizational skills and comfort with Asana or similar project management tools
• Comfort working in fast-moving environments with limited oversight
• Crisis communications and reputation management experience are strong pluses, but secondary to proven earned media results
• Experience in brand strategy, design, or social media is helpful but not required

Benefits

• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.