Communications Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:​
• Medical, Dental, and Vision Insurance with company premium assistance​
• Life, AD&D, and long-term disability coverage paid for by the company​
• RRSP company match ​
• Paid vacation, sick and personal time​
• Paid company holidays​
• Paid Volunteer Time; giving back to our communities is important to us​
• Employee Referral Bonus Program​
• Employee Recognition Program – convert your recognition points into gift cards​
• Employee Assistance Program – offers benefits to help you manage daily responsibilities​
• Access to training opportunities to advance further in your career

Job Description

We're looking for a talented individual to lead our internal communications strategy and execution, helping employees stay informed, engaged, and connected to the business. You'll serve as a trusted communications advisor to HR and other business leaders across the organization, manage key communications channels and engagement platforms. You'll also act as a French-language and culture resource as we grow our presence in Quebec, with occasional support on external communications and social content. This is an individual contributor role, ideal for someone who thinks strategically, works well across teams, and is comfortable operating with a high degree of independence.

What you'll be doing:

• Develop and execute internal communications strategies that keep employees informed, engaged, and connected to business priorities.
• Maintain and support crisis communications plans, processes, templates, and contact lists.
• Lead the launch and ongoing management of Viva Engage as a key employee engagement platform.
• Partner closely with HR, health and safety, and other teams to support recurring employee communications and engagement programs..
• Analyze communications metrics and employee feedback to measure effectiveness and continuously improve communications strategies, channels, and tools.
• Provide occasional drafting support for external communications and social media content.
• Serve as a French-language and cultural resource supporting communications and business growth initiatives in Quebec.
• Write, edit, and review communications, ensuring alignment with AP Style, company brand standards, and editorial guidelines.
• Identify emerging communications trends, technologies, and best practices, including AI-enabled tools, to improve communication effectiveness and efficiency.

What you bring:

• Bilingual in English and French (required).
• Post secondary education in Corporate Communications, Public Relations, or related field.
• Excellent written and verbal communication skills, with the ability to communicate effectively with senior leadership.
• Strong proficiency with PowerPoint, Microsoft 365, and internal communications platforms.
• Familiarity using AI tools in a communications setting.
• A proactive, self-directed approach with strong follow-through and the ability to meet deadlines without reminders
• Strategic thinking with the ability to identify issues and bring forward solutions.
• Experience with internal communications platforms such as ContactMonkey, SharePoint, Asana, and Viva Engage is an asset.
• Experience managing external agencies or consultants is a plus, but not required.
• Exceptional integrity and the ability to manage confidential information.

Targeted Compensation:

$30-$32/h

Nous recherchons une personne talentueuse pour piloter notre stratégie de communication interne et sa mise en œuvre, afin de tenir les employés informés, engagés et connectés à l'entreprise. Vous agirez en tant que conseiller en communication de confiance auprès des RH et d'autres dirigeants de l'organisation, tout en gérant les principaux canaux de communication et plateformes d'engagement. Vous servirez également de personne-ressource pour la langue et la culture françaises à mesure que nous développons notre présence au Québec, tout en apportant un soutien ponctuel aux communications externes et à la création de contenu pour les réseaux sociaux. Il s'agit d'un poste de contributeur individuel, idéal pour une personne dotée d'une vision stratégique, capable de collaborer efficacement entre les équipes et à l'aise pour travailler avec une grande autonomie.

Vos missions:

• Élaborer et mettre en œuvre des stratégies de communication interne qui tiennent les employés informés, engagés et connectés aux priorités de l'entreprise.
• Gérer et mettre à jour les plans, processus, modèles et listes de contacts liés à la communication de crise.
• Piloter le lancement et la gestion continue de Viva Engage en tant que plateforme clé d'engagement des employés.
• Collaborer étroitement avec les RH, les équipes chargées de la santé et de la sécurité, ainsi que d'autres services, pour soutenir les programmes récurrents de communication et d'engagement des employés.
• Analyser les indicateurs de communication et les retours des employés pour mesurer l'efficacité et améliorer continuellement les stratégies, canaux et outils de communication.
• Apporter un soutien ponctuel à la rédaction de communications externes et de contenus pour les réseaux sociaux.
• Agir en tant que personne-ressource pour la langue et la culture françaises afin de soutenir les initiatives de communication et de croissance de l'entreprise au Québec.
• Rédiger, réviser et valider des communications en veillant à leur conformité avec les normes rédactionnelles (style AP), l'image de marque de l'entreprise et les directives éditoriales.
• Identifier les tendances, technologies et meilleures pratiques émergentes en matière de communication — y compris les outils basés sur l'IA — pour en améliorer l'efficacité et la productivité.

Votre profil:

• Bilinguisme anglais-français (requis).
• Formation postsecondaire en communication d'entreprise, relations publiques ou dans un domaine connexe.
• Excellentes compétences en communication écrite et orale, avec une capacité à communiquer efficacement avec la haute direction.
• Maîtrise approfondie de PowerPoint, de Microsoft 365 et des plateformes de communication interne.
• Connaissance de l'utilisation d'outils d'IA dans un contexte de communication.
• Approche proactive et autonome, avec un grand sens du suivi et la capacité de respecter les délais sans relance.
• Esprit stratégique, avec la capacité d'identifier les enjeux et de proposer des solutions.
• Une expérience des plateformes de communication interne telles que ContactMonkey, SharePoint, Asana et Viva Engage constitue un atout.
• Une expérience dans la gestion d'agences externes ou de consultants est un plus, sans être toutefois exigée.
• Intégrité exemplaire et capacité à gérer des informations confidentielles.

Rémunération visée:

30$ – 32$/heure

Canadian Commercial Driving Requirements

If applicable, meet all qualification, licensing, medical, and compliance requirements for commercial drivers under applicable provincial and territorial laws, the Canadian National Safety Code (NSC), and any federal regulations for extra‑provincial operations, including hours‑of‑service and safety fitness requirements.

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.