Commission Analyst

• Serve as a primary point of coordination for commission-related questions, disputes, and troubleshooting 

• Investigate commission issues by reviewing source data, plan logic, transaction history, and reporting outputs 

• Partner with Regional EVPs, MDs, and the Commission team to resolve discrepancies in a timely and professional manner 

• Help identify root causes of recurring commission issues and recommend process improvements to reduce future exceptions 

• Support accurate interpretation of commission plans, crediting rules, and payout logic 

• Act as the connective link between business leaders, the Commission team, and Enterprise Data Analytics 

• Translate stakeholder questions into clear analytical requirements and actionable next steps 

• Facilitate alignment across teams when issues involve multiple systems, owners, or points of view 

• Use strong communication and conflict resolution skills to de-escalate sensitive situations and drive productive outcomes 

• Build credibility with field leadership by providing responsive, thoughtful, and data-backed support 

• Identify opportunities to streamline commission workflows, issue tracking, and stakeholder communication 

• Leverage AI tools to support automation, investigation, summarization, and process efficiency 

• Help design repeatable processes that reduce manual effort and improve response times 

• Contribute to ongoing enhancement of commission-related analytics, governance, and operating rhythms 

• 3+ years of experience in commissions, sales operations, revenue operations, finance analytics, or a related analytical role 

• Strong understanding of sales commissions, crediting concepts, and issue resolution workflows 

• Experience working with Salesforce, Power BI, and Xactly or similar reporting, and analytic tools. 

• Demonstrated ability to troubleshoot complex data or compensation-related issues across multiple stakeholders 

• Strong interpersonal skills with the ability to influence, mediate, and resolve conflict professionally 

• Excellent analytical, organizational, and communication skills 

• Ability to manage sensitive information with discretion and sound judgment 

• Proficiency in Excel and general data analysis techniques 

The successful candidate will be: 

• A trusted partner to field leadership, commissions, and analytics teams 

• Comfortable working through ambiguity and resolving issues that require both technical analysis and stakeholder diplomacy 

• Naturally collaborative, responsive, and solution-oriented 

• Curious about process improvement and motivated to use automation and AI to make work more efficient 

• Able to move fluidly between detailed data validation and executive-level communication 

• Reports to Jason Jewell on the Insights team 

• Works closely with Regional EVPs, Managing Directors, the Commission team, and Enterprise Data Analytics 

This role helps ensure confidence in commission outcomes by connecting people, data, and systems. It strengthens trust with sales leadership, improves responsiveness to issues, and creates a stronger bridge between commission operations and enterprise analytics. The Commission Analyst will play a meaningful role in improving accuracy, transparency, and automation across the commissions ecosystem. 

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