Protection Services Associate

Job Description

Help clients make informed decisions today that can help protect their families and financial futures tomorrow. AO Globe Life is seeking motivated Protection Services Associates to join our growing remote team. In this role, you will connect with clients who have requested information about life, supplemental health, and accident insurance products. You will receive structured training, ongoing coaching, and the resources needed to develop your professional skills and deliver a strong client experience.

Protection Services Associates work with company-provided warm leads, conduct virtual client consultations, identify individual needs through active listening, and explain available protection options in a clear and professional manner. This is an opportunity for someone who enjoys working with people, building relationships, learning new skills, and taking ownership of their results.

What You’ll Do

• Respond to company-provided warm leads
• Schedule and conduct virtual client consultations
• Listen to clients and identify their individual needs
• Educate clients about available insurance solutions
• Answer questions and provide professional customer support
• Follow up with clients throughout the decision-making process
• Maintain accurate client information and records
• Participate in team meetings, training, and ongoing professional development

What We Offer

• Remote work-from-home opportunity
• Company-provided warm leads
• Weekly compensation
• Unlimited earning potential
• Medical premium reimbursement
• Online training and continued education
• Daily mentorship and coaching
• Performance-based incentives
• No overhead costs
• OPEIU Local 277 union representation
• Support from an established organization with 70 years of member-focused service

Requirements

• Strong written and verbal communication skills
• Professional and reliable work ethic
• Strong listening and relationship-building skills
• Ability to learn new systems and technology quickly
• Detail-oriented and organized approach to work
• Ability to work independently while contributing to a team
• Willingness to participate in training and professional development
• No previous insurance experience required; training is provided

Location

Remote