Commercial Operations Coordinator

Job Summary:

Cristcot is entering a pivotal period of growth as it prepares to commercialize its lead product(s) and build a scalable commercial infrastructure. The Commercial Operations Coordinator will be responsible for coordinating commercial workflows, maintaining operational documentation, supporting communications and training logistics, and assisting with financial tracking activities. The position requires strong organizational skills, attention to detail, technical writing capabilities, and the ability to manage multiple priorities in a fast-paced environment.

Primary Relationships:

• Within Cristcot: The Commercial Operations Coordinator will work closely within the whole commercial department as well as collaborate cross-functionally with Finance, Legal, Quality, Operations, and Corporate Standards.
• Outside Cristcot: The Commercial Operations Coordinator will collaborate with external partners, vendors, and consultants.

Primary Job Responsibilities:

The Commercial Operations Coordinator is responsible for supporting the day-to-day execution of commercial initiatives, operational projects, and cross-functional activities to ensure efficient business operations. This role coordinates meetings, launch activities, workflows, timelines, and deliverables while providing administrative and operational support to the commercial team.

The activities of the Commercial Operations Coordinator will include, but are not limited to:

• Schedule, Coordinate and support execution of commercial initiatives, meetings, launch activities, and ongoing operational projects
• Assist with management of commercial workflows, calendars, timelines, and cross-functional deliverables
• Support training logistics, distribution lists, and commercial communications
• Maintain commercial documentation including contracts, vendor records, pricing files, presentations, and SOPs
• Draft, format, maintain, and update commercial SOPs, work instructions, templates, and operational documentation to support scalable business processes
• Ensure consistency, accuracy, and professional formatting across commercial presentations, reports, policies, and internal/external documents
• Track purchase orders, invoices, expense reports, and budget-related activities in partnership with Finance
• Strong technical writing and document formatting capabilities with attention to detail and consistency
• Ability to create clear, professional, and compliant operational documentation
• Develop and edit PowerPoint presentations for internal and external use

Skills and Qualifications:

• Bachelor’s degree in Business Administration, Operations, Communications, or a related field preferred
• 2+ years of experience in commercial operations, business operations, administrative support, or project coordination
• Strong organizational and multitasking abilities with excellent attention to detail
• Excellent written and verbal communication skills
• Experience supporting cross-functional teams and managing operational documentation
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook required
• Strong document formatting and presentation skills with advanced proficiency in Microsoft PowerPoint, Word, and Excel preferred
• Ability to manage multiple deadlines and priorities in a fast-paced environment
• Strong technical writing and professional document formatting skills preferred
• Experience drafting or maintaining SOPs, process documentation, and controlled documents within a regulated environment preferred
• Familiarity with document management systems and version control practices preferred