Clinical Service Manager

🌟 We’re Hiring: Clinical Service Manager

Fixed term contract until February 2027, full time hours

Field based

£42,000-£45,000 per annum

Are you an inspiring healthcare leader with operational management experience? We're hiring a Clinical Service Manager to ensure safe, high-quality service delivery and an outstanding participant experience across clinical sites for the UK’s largest ever health research programme 'Our Future Health'.

Acacium Group are a leading global healthcare delivery partner and we are hiring a Recruitment Coordinator. Part of Acacium Group, Xyla is an integrated healthcare solution that improves people’s lives and alleviates the demands of the UK healthcare system. Our Future Health is designed to help everyone live longer and healthier lives through the discovery and testing of more effective approaches to prevention, earlier detection, and treatment of diseases.

💡 About the Role

In this role, you will:

• Lead and support clinical teams to deliver outstanding participant care.

• Oversee service operations to ensure safe staffing and efficient patient flow.

• Drive quality and governance through effective risk, incident and complaint management.

• Monitor performance and improve services using KPIs, feedback and continuous improvement initiatives.

🎯 What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

• Critical thinker

• Proactive and solutions focused

• Excellent communicator

🌍 Why Join Us?

• Your work will directly shape decisions that improve our services.

• You’ll help us maximise value by ensuring data quality.

• You’ll be part of a supportive team where new ideas are welcomed.

• You’ll have opportunities to learn, grow, and develop your skills.

✨Your Benefits

• Pensions scheme, free mortgage broker service & life assurance

• Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

• Discounts. Shopping, lifestyle & cinema discounts

📚 Experience and Qualifications We’re Looking For

• Clinical leadership and operations experience

• Hold a recognised clinical qualification and professional registration relevant to healthcare practice (e.g. Nurse, Paramedic, Allied Health Professional or equivalent).

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

🧩 Inclusion & Accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.

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