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The Clinical Program Advisor manages product launches by coordinating clinical and benefit design with downstream partners and product owners. They are responsible for assessing downstream impacts, ensuring system updates, and monitoring post-go-live performance.
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JOB DESCRIPTION
The Clinical Program Advisor needs to have in-depth knowledge of clinical set up, familiarity with benefit setup, and overall operational interdependencies and regulatory requirements. Primary responsibilities include product management and guiding Product owners as well as downstream PBS partners on the clinical and benefit design of new and existing product launches. Strategy and execution for bulk and maintenance phase product enrollments along with strong communication and presentation skills are required. This position will be supporting new EverNorth product implementation. This position will work with Product team directly to ensure all clinical and benefit intent is captured and then coordinate with the appropriate downstream teams in order to make the necessary system updates. This person will also assess all clinical and benefit downstream impacts and confirm all connections from set up standpoint are addressed. This person will also need to have appropriate post go-live monitoring in place to quickly address any issues might come up and document go-live procedures across multiple teams within Client Services Operations.
QUALIFICATIONS
o Doctor of Pharmacy Degree (highly preferred) or Bachelor of Science in Pharmacy.
o Advanced clinical experience/training/certifications also preferred.
o Current US Pharmacist Licensure.
o Excellent verbal and written communication skills required.
o Must have strong commitment to clinical services and company goals.
o Ability to work with cross functional committees or workgroups.
o Able to manage multiple tasks and prioritization.
o Able to function under stressful situations.
o Clinical expertise and understanding of clinical arena/issues across all points of pharmaceutical care.
o Able to present to leadership and lead discussions.
o Operations support, Workflow support, Problem Solving, Interface/Presence with Leadership, Critical & Strategic.
o Thinking, Cross Functional Skills, Organizational Collaboration, Forward Thinking.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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