Channels Operations Intern

 Posted 15 hours ago
     
0-2 years experience
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AI Summary

The intern will serve as the operational backbone for the Channels team, focusing on monitoring Amazon account health and SFP metrics. They will build Excel reporting models to provide actionable insights and support international channel expansion.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  


Our Channels team runs relationships and expansion across 6 channels in 6 countries — Amazon alone drives 80% of our revenue. This is a hands-on, 12-month placement for a student who wants real responsibility, not busywork. 

You'll sit next to the Channels Manager and become the operational backbone of the team: tracking live performance data, building the reporting that drives daily decisions, and helping protect the Amazon Prime Badge that underpins 65% of our sales. You'll see your work used immediately, by real people, for real decisions. 

No prior experience needed. We'll teach you the industry, the systems, and the metrics. What you bring is drive, curiosity, and the ability to stay organised when things move fast. 

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How you will achieve success:
  • Account Health Monitoring: Oversee daily performance and Seller-Fulfilled Prime (SFP) metrics across 30+ Amazon accounts to proactively identify anomalies and protect Prime eligibility.

  • Reporting & Modeling: Build and maintain Excel reporting models that distill complex, raw account data into clear, actionable insights for leadership.

  • Performance Analysis: Conduct deep-dive investigations into metric fluctuations, providing data-backed root cause analysis and recommendations for improvement.

  • Prime Subject Matter Expertise: Serve as the internal authority on SFP requirements and metric weighting, advising cross-functional teams and brand partners on performance standards.

  • Risk Mitigation Strategy: Identify emerging risks to Prime Badges and lead the development and execution of corrective action plans.

  • Operational Alignment: Partner with Content and Customer Experience teams to ensure all workstreams are synchronized and aligned with channel-wide performance goals.

  • Channel Expansion: Support international and multi-channel growth initiatives by providing ad-hoc analysis and strategic data support for new market entries.

  • Managerial Coverage: Provide reliable operational support and decision-making coverage for the Channels Manager, ensuring continuity during out-of-office periods.. 


What experiences will help you in this role:
  • Ideally Students between 2nd & 3rd year of university 
  • Highly motivated — you want real responsibility, not a tour of the office. 
  • A quick learner — you can pick up new processes fast and run with them. 
  • Flexible — comfortable when priorities shift without much notice. 
  • Organised — you'll be juggling a lot, so knowing what matters most is essential. 
  • Comfortable in Excel — formulas, structured data, and building things that make sense to others. 


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Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to careers@spreetail.com directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.


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