Change Manager (Marketing Operations Transformation)

Top Skills Required

• 10+ years of Marketing Change Management experience
• Prosci Change Management Certification
• Technology Transformation experience
• Project Management
• Stakeholder Management
• Organizational Change Management (OCM)

Job Overview

We are seeking an experienced Change Manager to support a large-scale Marketing Operations Transformation initiative focused on standardizing processes, scaling operations, and driving adoption of new marketing technologies and AI-enabled capabilities.

This role will partner closely with cross-functional teams to lead change management efforts that improve how work is planned, prioritized, orchestrated, and measured across the marketing ecosystem. The ideal candidate will have deep experience driving adoption of enterprise technology transformations within marketing organizations.

Key Responsibilities

Change Management Leadership

• Develop and execute scalable change management strategies across multiple concurrent initiatives.
• Assess organizational impacts across people, process, technology, and data.
• Drive readiness activities and ensure successful adoption of new capabilities and ways of working.
• Identify, manage, and mitigate resistance to change.
• Establish repeatable frameworks, tools, and best practices for enterprise-wide change initiatives.

Stakeholder Engagement & Communications

• Partner with business leaders, program teams, and stakeholders to drive alignment and engagement.
• Build and execute stakeholder management and communication plans.
• Lead executive communications, presentations, and change-related messaging.
• Facilitate workshops and alignment sessions across business and technology teams.

Training & Enablement

• Design and deliver training programs, user guides, and enablement resources.
• Support end-user readiness and adoption initiatives.
• Measure training effectiveness and continuously improve adoption strategies.

Program Support

• Embed change management activities into overall project and program plans.
• Support CRM enhancement planning, deployment readiness, and release coordination.
• Help prepare teams for AI-enabled workflows and evolving marketing technologies.
• Track adoption metrics and recommend actions to improve utilization and business outcomes.

Key Deliverables

• Marketing Operations Transformation program support.
• CRM enhancement planning, deployment support, and release coordination.
• Stakeholder alignment across Marketing, Sales, IT, and Data teams.
• Adoption and enablement support for new platforms, processes, and capabilities.
• Standardized, scalable, campaign-ready operational models.
• Data governance and operational process adoption.
• Readiness for AI-enabled marketing workflows and decision-making.

Required Qualifications

• 10+ years of experience leading change management initiatives within marketing organizations.
• Prosci Change Management Certification.
• Proven experience supporting large-scale technology transformation programs.
• Strong project management and organizational skills.
• Experience creating communications, training programs, and stakeholder engagement strategies.
• Demonstrated success driving adoption and organizational readiness in complex enterprise environments.
• Exceptional communication, facilitation, and presentation skills.

Preferred Qualifications

• Organizational Change Management (OCM) expertise.
• Corporate communications experience.
• Agile project experience.
• Experience supporting MarTech platforms, CRM implementations, or digital transformation programs.
• Familiarity with AI-enabled business transformation initiatives.

Ideal Candidate

A seasoned Change Management professional who excels at leading enterprise transformations, influencing stakeholders at all levels, and driving measurable adoption outcomes. This individual brings deep marketing transformation experience, strong communication skills, and a proven ability to deliver successful organizational change in dynamic environments.

This is a Contract position based out of Raleigh, NC.

The pay range for this position is $85.00 - $85.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jul 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.