Assoc. Dir., Marketing Operations ONC

Job Description

Associate Director, Sales Force Effectiveness Lead - US Oncology

The Associate Director, Sales Force Effectiveness Lead – US Oncology will own the development and delivery of field effectiveness strategies for the US Oncology Business Unit, translating commercial priorities into actionable initiatives that increase HCP engagement, optimize territory productivity and meet/exceed sales goals from field promotional investments.

The lead will work closely with US Oncology Sales leadership and collaborate with a cross‑functional team — including marketing, analytics, operations and finance — while influencing matrix stakeholders across the organization to ensure strong governance, measurable outcomes, opportunity identification, uncover meaningful business insights and sustainable adoption of best practices across the field.

Key Responsibilities but not limited to:

• Field Strategy & Planning: Collaborate and help drive the Field Effectiveness Strategy and translate brand objectives into measurable field performance goals, programs, and roadmaps.

• Performance Management & KPIs: Assist in design, implement, and continuously improve field KPIs, and dashboards; lead territory performance and resource reviews and partner with Sales Leadership to ensure plan alignment and execution.

• Analytics & Insights: Partner with analytics teams to deliver and operationalize actionable field insights, using data to identify underperforming segments/territories and design targeted interventions (coaching, incentives, routing).

• Enablement & Coaching: Enable and evolve Field capabilities working with stakeholders to address specific needs for the business.

• Tools & Digital Adoption: Leverage field insights to shape the Field Sales Analytic and Execution Tools and productivity-tool roadmap, translate workflows into requirements, prioritize requests with cross-functional partners, and drive adoption and continuous improvement.

• Change Management & Stakeholder Engagement: Align sales leadership, brand team, analytics, and operations to secure Field Effectiveness buy-in; lead and coordinate change management, executing communication, training, and adoption plans.

• People & Budget Management: Set priorities and build team capability and partner with Sales Leadership to influence program/vendor spend, training, and tool investments to maximize impact and utilization.

• Compliance & Governance: Ensure all work and analytics comply with relevant regulations and company policies.

• Qualifications & Experience: Strategic planner with strong customer-centric field experience, strong cross-functional influence, analytic competency to set action-driven KPIs; Strong communicator with proven people leadership, communication, and change management experience.

  

If you are a proactive, strategic and customer‑oriented leader with a growth mindset who turns insights into measurable field impact and partners effectively across functions, we want to hear from you.

Join us to shape how our field teams engage healthcare professionals.

Qualifications:

Minimum Requirements:

• Bachelor’s degree (BS or BA) or a high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)

• 5+ years of experience in pharmaceutical commercial operations, oncology, sales planning, or related roles

• Strategic planner who translates commercial/medical priorities into field programs

• Strong cross‑functional influence

• Analytics literacy to set KPIs and drive action

• Excellent communication and compliance awareness

Preferred Qualifications:

• Hands‑on analytics (Thoughtspot, BI/Excel)

• Launch or therapy-area experience

• Incentive/compensation familiarity

• Multi‑market rollout experience

• Vendor/budget influence

• Omnichannel/digital engagement skills

• ROI/business case development

#MSJR

Required Skills:

Biopharmaceutics, Biopharmaceutics, Budget Management, Business Case Development, Change Management, Cross-Functional Collaboration, Customer Experience Design, Customer Journey Mapping, Customer-Oriented, Detail-Oriented, Digital Adoption, Digital Marketing, Direct Marketing, Event Planning, Market Development, Marketing, Market Research, Oncology Marketing, Organizational Performance Management, Post Event Analysis, Pricing Strategies, Product Management, Sales Force Effectiveness, Sales Leadership, Stakeholder Engagement {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$129,000.00 - $203,100.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Remote

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

07/16/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R405723