Business Technology Analyst
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AI Summary
The Business Technology Analyst will partner with cross-functional teams to translate business requirements into scalable technology solutions across the GTM ecosystem. They are responsible for optimizing sales and revenue operations through automation, system integrations, and the effective use of CRM platforms.
Benefits:
- Health insurance
- Paid time off
📍 Location: United States
💼 Experience: 5–7 Years
🕒 Work Schedule: U.S. Business Hours
We are looking for a versatile Business Technology Analyst with a strong blend of Sales Operations, Revenue Operations (RevOps), and Business Technology experience. This role is ideal for a technology generalist who understands how technology enables business processes and can effectively bridge business requirements with technology execution.
The ideal candidate brings hands-on experience across the Go-to-Market (GTM) technology ecosystem, understands end-to-end sales and revenue processes, and can translate business needs into scalable technology solutions.
Key Responsibilities
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Partner with Sales, Revenue Operations, Finance, and other business stakeholders to understand requirements, identify gaps, and translate business needs into technology solutions. - Analyze and improve end-to-end GTM, sales, and revenue operations processes through technology, automation, and integrations.
- Serve as a bridge between business teams, technology teams, vendors, and implementation partners.
- Gather, analyze, document, and prioritize business and functional requirements.
- Support the design, configuration, implementation, and optimization of Salesforce and other CRM platforms, including HubSpot.
- Work across the broader GTM technology stack, including CRM, CLM, ERP, sales/revenue applications, and related enterprise platforms.
- Support enterprise application integrations (EAI) and data flows between CRM, CLM, ERP, and other business systems.
- Identify opportunities to simplify workflows, automate manual processes, improve data quality, and increase operational efficiency.
- Support solution evaluation, testing/UAT, implementation, adoption, documentation, and continuous improvement.
- Use AI-powered tools to improve productivity, accelerate analysis, solve business and technology problems, automate workflows, and enhance solution delivery.
- Troubleshoot cross-application business and technology issues and coordinate with appropriate teams through resolution.
What We’re Looking For
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5–7 years of experience in Business Technology, Business Systems Analysis, Revenue Operations Technology, Sales Operations Technology, or a related role. - Strong understanding of how technology enables business processes, particularly across Sales and Revenue Operations.
- Strong hands-on expertise with Salesforce and experience with other CRM platforms such as HubSpot.
- Experience working with CLM, ERP, and Go-to-Market applications.
- Understanding of enterprise application integration (EAI), APIs, system integrations, data flows, and application dependencies.
- Experience translating business requirements into functional requirements, workflows, system enhancements, and technology solutions.
- Strong analytical, problem-solving, stakeholder-management, and communication skills.
- Demonstrated experience using AI-powered tools to improve productivity, analysis, problem-solving, and solution delivery.
- Comfortable operating as a versatile technology generalist across multiple applications, processes, and business functions.
- Ability to work effectively with distributed teams during U.S. business hours.
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Must be based in the United States.
Preferred Experience
Experience across the Lead-to-Revenue / Quote-to-Cash ecosystem, including CRM, sales operations, contract lifecycle management, ERP, integrations, automation, reporting, and data-driven process improvement, will be highly valued.
If you enjoy connecting business processes, people, data, and technology and can move comfortably between strategic business conversations and hands-on technology execution, we’d love to hear from you.
This is a remote position.
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