Business Operations manager

The Opportunity

We're looking for a Business Operations Manager to join our growing team in India. As our India team grows, we need a dedicated owner for the operational backbone that keeps it running: HR, onboarding, IT and the everyday questions our people bring.

You'll take ownership of these areas, build scalable processes around them, and become the go-to point of contact for the team.

This role is ideal for someone who:

• Enjoys building processes from the ground up and making them run smoothly
• Is the person colleagues naturally turn to when they need something resolved
• Can move comfortably between HR and operations topics in the same day
• Wants to shape how a growing firm scales its operations
  
  

What You'll Do

Human Resources & Employee Operations

• Manage HR operations for the India team, including employee records, leave and attendance, policies, payroll coordination, benefits, and statutory compliance.
• Oversee end-to-end employee onboarding and offboarding, including device provisioning, account setup, system access, software licenses, and access revocation.
• Support performance reviews, employee programs, and recruiting coordination.
• Manage employee queries, coordinate with external vendors, and maintain HR processes and documentation.

Business Operations & Leadership Coordination

• Lead the transition of operational responsibilities from the current Operations Lead through a structured handover, ensuring continuity and reducing routine operational dependencies on firm leadership.
• Standardize operational processes and develop the staffing model for HR, Operations, and IT support in India, including in-house and outsourced resources.
• Coordinate with Recruiting, Finance, and other teams to ensure smooth workflows
• Coordinate with internal teams, including Marketing, to track deliverables, follow up on action items, and flag potential delays or risks.

What We’re Looking For

Required

• 5+ years of experience in business operations, HR operations, or office and people operations, ideally in India
• Working knowledge of Indian employment practices and statutory compliance, such as PF, gratuity, and leave regulations
• Hands-on experience running employee onboarding and IT administration, such as Google Workspace or Microsoft 365 accounts and device setup
• Experience managing vendors such as payroll providers, IT support, and benefits partners
• A track record of building and documenting processes that others can follow
• Excellent written and verbal communication, and a warm, service-minded approach to team questions
• Discretion with confidential information such as compensation, employee, and client matters
• Willingness to work hours that overlap regularly with North American time zones

Preferred

• Experience in a consulting, professional services, or SaaS firm
• Experience scaling operations at a growing firm
• Experience working in a fully remote team across North American time zones
  
  

Why Voiant

Compensation & Benefits

• Competitive salary benchmarked to top-tier consulting firms hiring in India

• Performance bonuses tied to delivery quality and client impact

• Comprehensive health insurance — medical, dental, and vision coverage for you and your family

• Unlimited PTO — we trust you to manage your time; take what you need
  
  

Career & Growth

• Accelerated career progression — small firm, high visibility, fast advancement for strong performers

• Certification sponsorship — we invest in your platform certifications and professional development
  
  

Culture & Work Environment

• Remote-first / hybrid flexibility — work from where you're most productive

• Collaborative, low-hierarchy team — your ideas and contributions matter regardless of title

• Five core values that shape everything we do: Agile Thinking, Cultivation of Diversity, Grounded Humility, Inherent Curiosity, and Proactive Engagement
  
  

Voiant's Commitment to Diversity, Equity & Inclusion

We believe diverse teams build better solutions. Voiant welcomes applicants of all backgrounds, identities, and experiences. We are committed to creating an inclusive environment where every team member feels respected, supported, and empowered to do their best work — regardless of ethnicity, race, color, religion, gender, sexual orientation, marital status, age, national origin, disability, veteran status, or any other characteristic.