Business Operations Manager

About QuestDB

The Role

What You'll Own

• The financial model: cashflow forecasting, runway analysis, ARR tracking and regular reporting to leadership and investors
• Billing and payments across the group: invoicing customers, chasing collections, and processing and paying supplier invoices
• Treasury: banking and payment platforms, FX and cash management
• Oversight of global payroll for employees and contractors, ensuring everyone is paid correctly and on time
• Group-wide tax compliance (UK and EU VAT, US federal and state returns), plus intercompany, transfer pricing and UK R&D tax credit work coordinated with our specialist providers
• Oversight of our external bookkeepers and tax advisers in the UK and US: providing what they need, keeping them to deadlines and reviewing their outputs
• Supporting the CEO with financial and legal preparation for financing processes

• Review and sign-off on Order Forms before they go out for signature
• New customer setup once an Order Form is signed, from contract records through to billing and renewal tracking
• The renewal cycle for our contract base, from expiry monitoring through to expansion and signature, together with the Head of Sales

• Customer agreements: negotiation and redlining with customers' legal and procurement teams, as their primary counterpart at QuestDB
• Vendor and internal agreements, contract lifecycle and signature workflows across the group, and trademark matters with external counsel

• The equity lifecycle: grant planning, board approvals, grant agreements, cap table maintenance, exercises and share issuance
• Statutory filings and corporate records across all entities
• Onboarding and offboarding for employees and contractors, from contracts to equipment and access
• Hiring operations, from job posting through to offer

What We're Looking For

• 4+ years in a business operations, finance operations or similar generalist role
• A generalist who gets things done: you can hold finance, commercial, legal and people workstreams in parallel, keep them all on deadline, and drive external accountants, advisers and counsel to deliver
• Working knowledge of finance and contracts: enough to maintain a cashflow model, read a set of accounts, review an Order Form or MSA and notice when something looks wrong. Judgement matters more than depth
• Working fluency with AI tools: you use them daily to work through complex material, review your own and others' work, automate repetitive processes and get more done while improving accuracy. You also know when the output needs a second look
• Fast learner on unfamiliar ground: new topics will land on your desk regularly, and you'll need to get up to speed quickly, work out what needs doing, and own the outcome
• Exceptional attention to detail and follow-through: the numbers, the contract wording and the filing deadlines all have to be right

Strong Pluses

• Prior startup experience, ideally at an early-stage venture-backed company
• Background in finance, accounting or law
• Experience operating across UK and US entities, including tax, payroll or intercompany matters
• Experience negotiating with legal and procurement teams at large enterprises

What We Offer

• Generous equity options package
• Flexible working hours
• Work from our London office or fully remote
• Freedom of choice for your technical equipment
• Truly international team: 10+ nationalities
• Transparent, collaborative, and inclusive culture
• Exciting opportunities for career progression as we grow
• High autonomy - you set your own pace in a collaborative environment