Business Operations Generalist

**PLEASE SUBMIT YOUR RESUME/CV IN ENGLISH**

Location: Remote – Latin America (Preference for Colombia, but exceptional candidates across LATAM are encouraged to apply.)
Work Arrangement: Fully Remote (Telecommute)
Employment Type: Full-Time
Salary: $2,000 – $3,000 USD/month
English Proficiency: C2 / Near-Native English (Written & Spoken) Required
Schedule: Full-Time | Must overlap with U.S. Eastern Time business hours
Start Date: As Soon As Possible

About the Company

This opportunity is with a fast-growing U.S.-based financial services company that is transforming the alternative investments industry through technology, automation, and operational excellence. The organization combines the speed and innovation of a startup with the sophistication of the financial sector, serving wealth advisors, family offices, and investment professionals across the United States.

The company offers a highly collaborative, fast-paced environment where talented professionals have the opportunity to work directly with senior leadership, improve critical business processes, and leverage AI to build the future of operations.

About the Role

We are looking for an experienced Business Operations Generalist who enjoys wearing multiple hats and thrives in a fast-moving startup environment.

This is a highly strategic operations role where you will work closely with leadership across recruiting, people operations, business operations, investor relations, executive support, sales operations, and AI-driven process automation.

The ideal candidate is exceptionally organized, proactive, detail-oriented, and passionate about improving systems through automation and artificial intelligence. If you naturally identify inefficiencies and enjoy building better ways of working, this opportunity is for you.

Key Responsibilities

• Own the full recruiting lifecycle, including scheduling, candidate communication, interview coordination, onboarding, and offboarding.
• Support HR operations, payroll coordination, expense management, and employee records.
• Help build an engaging remote culture through internal events and employee initiatives.
• Coordinate calendars, meetings, and cross-functional projects across the organization.
• Improve internal processes, documentation, and operational workflows.
• Support investor relations by coordinating meetings, communications, travel, and follow-ups.
• Assist with executive support for founders and leadership.
• Support outbound sales initiatives and improve communication workflows.
• Identify repetitive manual work and build AI-powered automations that improve efficiency.
• Collaborate with leadership to develop AI agents and workflow automations that save time and increase reliability.

Preferred Experience

• Business Operations
• Operations Manager
• Chief of Staff
• Operations Lead
• People Operations
• HR Operations
• Recruiting Operations
• Startup Operations
• Executive Operations
• Process Improvement
• AI Automation
• Business Process Automation

Required Qualifications

• C2 / Near-native English proficiency.
• 8+ years of professional experience (10+ years preferred).
• Previous experience in a fast-paced startup environment.
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong ability to manage multiple priorities simultaneously.
• Process-oriented mindset with a passion for continuous improvement.
• Hands-on experience using AI tools and building automated workflows.
• High level of discretion handling confidential information.
• Strong interpersonal skills with the ability to collaborate across distributed teams.

Nice to Have

• Experience with Zapier, Make, AI agents, or workflow automation platforms.
• Recruiting or People Operations experience.
• Experience supporting finance, investor relations, or executive leadership teams.
• Experience working directly with founders or executive teams.

Tools You'll Work With

• Google Workspace
• Slack
• Notion
• HubSpot
• Linear
• Ashby
• Claude AI
• Codex
• Modern AI and automation platforms

Why Join?

• Competitive salary in USD.
• Fully remote position.
• Work directly with founders and executive leadership.
• High-impact role with significant ownership.
• Opportunity to build AI-powered operational systems.
• Collaborative, ambitious, and technology-driven culture.
• Strong opportunities for long-term professional growth.